Account Manager Remote - US • Remote

Summary

Daxko builds software for fitness, wellness, and community organizations, supporting member management, payments, digital engagement, and analytics. The Account Manager owns and grows a portfolio of existing accounts by building customer relationships, driving renewals and expansion, leading strategic conversations, and coordinating proposals and contracts.

Responsibilities

• Own and grow a portfolio of existing accounts, hitting revenue and activity goals
• Build deep knowledge of Daxko's products, services, and pricing so you can recommend the right fit with confidence
• Engage executive stakeholders — Presidents, CFOs, COOs, CIOs — with a strategic, top-down approach to account growth
• Understand each customer's goals and challenges, and turn that insight into renewals, upsells, and cross-sell opportunities
• Lead customer conversations, demos, and presentations that show Daxko's value clearly
• Negotiate with confidence, balancing customer needs with business outcomes
• Reach out proactively to account contacts and potential referrals by phone, email, and other channels
• Prepare proposals, contracts, and closing documents that keep the customer experience smooth and professional
• Share customer feedback with product and marketing teams to help shape what we build next

Skills

• A track record of renewing and growing existing customer accounts
• Strong ownership and accountability for your portfolio
• Clear, confident communication — written, verbal, and in presentations
• Solid time management and organizational skills
• Confidence in negotiations and closing conversations
• Bachelor's degree or equivalent professional experience
• 3+ years of B2B sales experience with consistent success hitting targets
• Hands-on experience with Salesforce
• SaaS or technology sales experience
• Familiarity with the health and wellness industry

Qualifications

Must Haves

• A track record of renewing and growing existing customer accounts
• Strong ownership and accountability for your portfolio
• Clear, confident communication — written, verbal, and in presentations
• Solid time management and organizational skills
• Confidence in negotiations and closing conversations
• Bachelor's degree or equivalent professional experience
• 3+ years of B2B sales experience with consistent success hitting targets
• Hands-on experience with Salesforce

Nice to Haves

• SaaS or technology sales experience
• Familiarity with the health and wellness industry

Benefits

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Flexible work - remote & hybrid
• Some roles may be eligible for bonuses, commissions, or other performance-based incentives
• Recognition programs
• Plenty of opportunities to grow your career with us