Content Marketing Intern, Little Caesars Arena

Overview

Delaware North Sportservice is hiring a Marketing Content Intern to join our team at Little Caesars Arena in Detroit, Michigan. Are you an energetic undergraduate or graduate student who’s seeking an incredible paid internship program? Delaware North internships are paid and can be completed for academic credit.

We create fun and inclusive internship experiences that provide emerging talent the opportunity to develop their career and leadership capabilities while impacting the business of a global hospitality and entertainment company. You will discover how a global hospitality company operates and will work alongside exceptional team members that exemplify Delaware North values: Lean Forward, Come Together, Stand Up, Do Right, Think Guest.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Responsibilities

• Create dynamic new media content to enhance guest experiences and develop business relations.
• Assist with the promotion of all assigned locations.
• Maintain open communication with clients, guests, media, and vendors.
• Manage assigned marketing channels including creating social media posts. 
• Investigate and solve service complaints about various communication platforms.
• Prepare various operational reports; keep records pertaining to analytics of social media accounts.

Qualifications

• Working towards or have a bachelor's degree in communications, marketing, or PR preferred.
• Previous experience with social media site management on a non-personal level preferred.
• Exceptional presentation and communication skills.
• Knowledge of Microsoft Office as well as design and editing software such as Adobe Creative Suite.
• Exceptional interpersonal and customer service skills.