Communications Intern

Summary

The Delaware-Morrow Mental Health & Recovery Services Board is seeking a Communications Intern to assist with various communications-related tasks. The role involves promoting the Board's mission, managing social media, and supporting community events to raise awareness about behavioral healthcare.

Responsibilities

• Assists Public Affairs Director and Executive Director with communications-related tasks as assigned
• Works on assignments as designated by the Public Affairs Director to execute the Board’s internal and external communications and advocacy plans and functions
• Actively promotes the mission, vision and strategic initiatives of the Board to build awareness and understanding of substance abuse and mental health issues within the communities served, and to encourage participation in addressing these issues
• Works with the Public Affairs Director to build and maintain coalitions with community partners
• Under the supervision of the Public Affairs Director, crafts and maintains a strong social media marketing presence, and manages and updates the Board’s website to remain informative and current regarding Board activities, substance abuse and mental health issues, and other relevant matters
• Helps develop and distribute professional written materials, including the Board Annual Report
• Works with and supports the Public Affairs Director and Executive Director at community events, resource fairs, and other public gatherings where the Board seeks to inform residents about the importance of and access to behavioral healthcare
• Upon learning responsibilities and following approval by the Executive Director, may be assigned to work events, fairs and other public gatherings as sole Board representative
• Maintains confidentiality of HIPAA and other confidential and sensitive information
• Ensures compliance with public records law and process
• Performs job responsibilities in accordance with the agency’s policy, procedure and protocol, and applicable laws and regulations
• Maintains the highest level of integrity and professionalism in all aspects of job performance
• Displays teamwork and cooperation when working with management and other coworkers
• Works effectively and courteously with contract agency representatives, Board visitors, general public and other job contacts
• Displays appropriate social and ethical behavior as representative of the agency
• Attends trainings and professional development activities to remain up to date on issues related to job duties and responsibilities
• Works assigned schedule, exhibits regular and punctual attendance, and works overtime as necessary and approved to meet workload demands
• Performs all other duties as assigned by Public Affairs Director or Executive Director

Skills

• Currently pursuing a degree in communications, public administration, public relations, social work or closely related field
• Demonstrable interest regarding behavioral healthcare systems and programs
• Enrollment and acceptance into the college or university's internship program
• Acceptance for an internship assignment by the Board
• Maintains confidentiality of HIPAA and other confidential and sensitive information
• Ensures compliance with public records law and process
• Performs job responsibilities in accordance with the agency's policy, procedure and protocol, and applicable laws and regulations
• Maintains the highest level of integrity and professionalism in all aspects of job performance
• Displays teamwork and cooperation when working with management and other coworkers
• Works effectively and courteously with contract agency representatives, Board visitors, general public and other job contacts
• Displays appropriate social and ethical behavior as representative of the agency
• Attends trainings and professional development activities to remain up to date on issues related to job duties and responsibilities
• Works assigned schedule, exhibits regular and punctual attendance, and works overtime as necessary and approved to meet workload demands
• Knowledge of Board's Policy Manual for Volunteers and interns
• Knowledge of Board operational and personnel policies and procedures
• Knowledge of public relations
• Knowledge of community social service resources
• Ability to develop and maintain effective working relationships with job contacts
• Ability to maintain confidentiality of confidential and sensitive subject matter
• Ability to exhibit sensitivity and understanding to mental health and addiction issues
• Ability to exhibit flexibility in work schedule and job assignments
• Ability to demonstrate regular and predictable attendance and punctuality
• Skill in writing in a clear and professional style
• Skill in proficiency in various social media platforms, community collaboration building and advocacy
• Skill in use and application of computer software including design software such as Canva, Microsoft Office software programs Word, Excel, PowerPoint, Publisher and Outlook
• Skill in operation of general office equipment

Qualifications

Must Haves

• Currently pursuing a degree in communications, public administration, public relations, social work or closely related field
• Demonstrable interest regarding behavioral healthcare systems and programs
• Enrollment and acceptance into the college or university's internship program
• Acceptance for an internship assignment by the Board
• Maintains confidentiality of HIPAA and other confidential and sensitive information
• Ensures compliance with public records law and process
• Performs job responsibilities in accordance with the agency's policy, procedure and protocol, and applicable laws and regulations
• Maintains the highest level of integrity and professionalism in all aspects of job performance
• Displays teamwork and cooperation when working with management and other coworkers
• Works effectively and courteously with contract agency representatives, Board visitors, general public and other job contacts
• Displays appropriate social and ethical behavior as representative of the agency
• Attends trainings and professional development activities to remain up to date on issues related to job duties and responsibilities
• Works assigned schedule, exhibits regular and punctual attendance, and works overtime as necessary and approved to meet workload demands
• Knowledge of Board's Policy Manual for Volunteers and interns
• Knowledge of Board operational and personnel policies and procedures
• Knowledge of public relations
• Knowledge of community social service resources
• Ability to develop and maintain effective working relationships with job contacts
• Ability to maintain confidentiality of confidential and sensitive subject matter
• Ability to exhibit sensitivity and understanding to mental health and addiction issues
• Ability to exhibit flexibility in work schedule and job assignments
• Ability to demonstrate regular and predictable attendance and punctuality
• Skill in writing in a clear and professional style
• Skill in proficiency in various social media platforms, community collaboration building and advocacy
• Skill in use and application of computer software including design software such as Canva, Microsoft Office software programs Word, Excel, PowerPoint, Publisher and Outlook
• Skill in operation of general office equipment