Virtual Travel Coordinator

Summary

Destiny&Co. Travel Agency provides personalized travel services and meaningful travel experiences. The Virtual Travel Coordinator supports clients throughout the travel journey by responding to inquiries, managing itinerary changes, providing destination guidance, confirming travel details, and resolving concerns.

Responsibilities

• Respond to inquiries via email, phone, and messaging platforms
• Assist with itinerary changes, cancellations, and travel-related questions
• Provide clear destination information and documentation guidance
• Confirm travel details and follow up before and after trips
• Resolve concerns with empathy and professionalism

Skills

• Strong written and verbal communication skills
• Excellent attention to detail and organization
• Comfort learning digital tools and travel systems
• Genuine interest in travel and helping others
• Customer service experience preferred but not required

Qualifications

Must Haves

• Strong written and verbal communication skills
• Excellent attention to detail and organization
• Comfort learning digital tools and travel systems
• Genuine interest in travel and helping others

Nice to Haves

• Customer service experience preferred but not required

Benefits

• Fully remote work with flexible scheduling.
• Access to travel perks and ongoing training.
• Supportive, collaborative team environment.
• Opportunities for long-term growth in the travel industry.