Dice
Posted 134 days agoVerified live 1d ago
Field Engineer (Hybrid)
Brief overview
Huntsville, AL, USHybrid
Clearance requiredU.S. government
Technical troubleshootingProblem-solvingSoftware deploymentSystem integrationCustomer-facing communicationIndependent work in customer environmentsSystem and application debuggingSystem administrationNetworking concepts and protocolsTechnical documentationUser manual developmentCustomer trainingTravel to customer sitesCode reading (C/C++)Bash scriptingBatch scriptingAutomation
About the company
Dicedice.com
Dice is the go-to career marketplace for tech professionals.
Job description
Summary
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services. We are seeking a Field Engineer to support integration and fielding of Cyber products, ensuring effective deployment and customer support.
Responsibilities
- Support integration, fielding, and support of Cyber products with customers
- Be the technical face of our products in customer environments
- Handle everything from initial deployment through ongoing support
- Own user manual development
- Coordinate customer feedback back to our product development teams
Skills
- Strong technical troubleshooting and problem-solving skills
- Experience with software deployment and system integration
- Customer-facing communication skills (verbal and written)
- Ability to work independently in customer environments
- System and application debugging experience
- System administration and Security of Linux and/or Windows operating systems
- Understanding of networking concepts and protocols
- Technical documentation skills (user manuals, integration guides)
- Ability to train customers on product usage
- Willingness to travel to customer sites (up to 50%)
- Requires a Secret Clearance
- U.S. Citizenship is required
- Qualified applicants must meet the requirements to obtain and maintain a Secret government security clearance
- Experience supporting government (especially DoD) customers
- Knowledge of OS internals (Linux and/or Windows)
- Understanding of C/C++ and ability to read code for troubleshooting purposes
- Bash and/or Batch scripting for automation
- Experience with build systems and software installation
- TPM and Secure Boot technologies
- DOD System Security Engineering and standards (RMF, Cyber Resiliency, Anti-Tamper, etc.)
- Virtualization technologies (QEMU, KVM, VMWare, VirtualBox, Hyper-V, etc.)
- Understanding of system security and hardening
- Experience with ticketing and support systems (ServiceNow, Jira, etc.)
- Ability to synthesize customer feedback for product improvement
Qualifications
Must Haves
- Strong technical troubleshooting and problem-solving skills
- Experience with software deployment and system integration
- Customer-facing communication skills (verbal and written)
- Ability to work independently in customer environments
- System and application debugging experience
- System administration and Security of Linux and/or Windows operating systems
- Understanding of networking concepts and protocols
- Technical documentation skills (user manuals, integration guides)
- Ability to train customers on product usage
- Willingness to travel to customer sites (up to 50%)
- Requires a Secret Clearance
- U.S. Citizenship is required
- Qualified applicants must meet the requirements to obtain and maintain a Secret government security clearance
Nice to Haves
- Experience supporting government (especially DoD) customers
- Knowledge of OS internals (Linux and/or Windows)
- Understanding of C/C++ and ability to read code for troubleshooting purposes
- Bash and/or Batch scripting for automation
- Experience with build systems and software installation
- TPM and Secure Boot technologies
- DOD System Security Engineering and standards (RMF, Cyber Resiliency, Anti-Tamper, etc.)
- Virtualization technologies (QEMU, KVM, VMWare, VirtualBox, Hyper-V, etc.)
- Understanding of system security and hardening
- Experience with ticketing and support systems (ServiceNow, Jira, etc.)
- Ability to synthesize customer feedback for product improvement
