Healthcare IT Project Manager- Critical Support

Summary

The company develops healthcare technologies and unified data solutions to support clinicians, patients, and Federal Healthcare systems. The Project Manager will oversee critical support processes in a healthcare IT environment, manage issue resolution and project deliverables, communicate risks and status updates, and apply Cerner Millennium or other EHR expertise to basic troubleshooting and support.

Responsibilities

• Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means
• Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively
• Manage deliverables throughout the support project, including milestones and project schedules
• Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk
• Ensure projects align with the goals and timelines outlined in the scope of work and schedule
• Communicate status updates to customer stakeholders and internal management
• Ensure consistency and best practices are utilized while adhering to customer standards
• Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support

Skills

• Strong technical background in Cerner Millennium or equivalent EHR systems
• Proven experience in project management, particularly in healthcare IT environments
• Ability to develop and refine processes for incident management and service improvement
• Excellent communication skills, with the ability to convey complex information to diverse audiences
• Strong analytical and problem-solving skills to navigate and resolve project challenges

Qualifications

Must Haves

• Strong technical background in Cerner Millennium or equivalent EHR systems
• Proven experience in project management, particularly in healthcare IT environments
• Ability to develop and refine processes for incident management and service improvement
• Excellent communication skills, with the ability to convey complex information to diverse audiences
• Strong analytical and problem-solving skills to navigate and resolve project challenges

Benefits

• May be eligible for bonus and equity.
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.
• Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
• Volunteer programs