Project Manager - Patient Care Solutions (Greater Illinois Area)

Summary

GE HealthCare is a global medical technology and digital solutions innovator. The Project Manager will lead implementation and project management for the Patient Care Solutions portfolio, coordinating sales order review, project planning, resources, stakeholders, customer communication, and issue resolution. The role supports customers throughout the Greater Illinois territory and requires extensive travel to customer sites.

Responsibilities

• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc)
• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required
• Ability to communicate technical subjects to technical and non-technical audiences
• Drive customer satisfaction and process productivity throughout the installation process and act as the primary liaison between GE Healthcare and the customer
• Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract
• Regular tracking and communication of implementation progress, tracking of equipment delivery, installation, and testing, tracking and assignment of project deliverables with owners
• Maintain accurate project milestone dates
• Create visible and predictable data for key business metrics and revenue forecasting
• Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets

Skills

• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc)
• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required
• Ability to communicate technical subjects to technical and non-technical audiences
• Bachelor's degree or equivalent technical field experience (Field Engineer, biomedical or related field experience)
• Minimum 3 years' experience in one or more of the following: project management, technical installation or leading cross functional teams
• Demonstrated experience with project management where deadlines were met on schedule or ahead of schedule (e.g., construction, healthcare IT, equipment installations experience)
• Ability to work independently managing multiple projects and competing priorities
• Must have a valid driver's license
• Legal authorization to work in the U.S. is required
• We will not sponsor individuals for employment visas, now or in the future, for this job opening
• Must be willing to travel up to 80% to customer sites
• Must be willing to work after hours in accordance with client needs
• Master's degree or Project Management Certificate
• Demonstrated customer service experience working in a clinical environment
• Knowledge or experience within the healthcare industry and GE Healthcare products
• Proficient in project Management Software such as Workbench, MS Project, Smartsheets, or similar tools
• Six Sigma certification and/or experience in Lean methodology
• Familiar with one or more of IT concepts that include networking, IP addresses, switches, routers, virtual servers, etc
• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc.)
• Experience with electronic patient records
• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required
• Ability to communicate technical subjects to technical and non-technical audiences

Qualifications

Must Haves

• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc)
• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required
• Ability to communicate technical subjects to technical and non-technical audiences
• Bachelor's degree or equivalent technical field experience (Field Engineer, biomedical or related field experience)
• Minimum 3 years' experience in one or more of the following: project management, technical installation or leading cross functional teams
• Demonstrated experience with project management where deadlines were met on schedule or ahead of schedule (e.g., construction, healthcare IT, equipment installations experience)
• Ability to work independently managing multiple projects and competing priorities
• Must have a valid driver's license
• Legal authorization to work in the U.S. is required
• We will not sponsor individuals for employment visas, now or in the future, for this job opening
• Must be willing to travel up to 80% to customer sites
• Must be willing to work after hours in accordance with client needs

Nice to Haves

• Master's degree or Project Management Certificate
• Demonstrated customer service experience working in a clinical environment
• Knowledge or experience within the healthcare industry and GE Healthcare products
• Proficient in project Management Software such as Workbench, MS Project, Smartsheets, or similar tools
• Six Sigma certification and/or experience in Lean methodology
• Familiar with one or more of IT concepts that include networking, IP addresses, switches, routers, virtual servers, etc
• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc.)
• Experience with electronic patient records
• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required
• Ability to communicate technical subjects to technical and non-technical audiences

Benefits

• This is a remote position that offers the flexibility to work from home while requiring onsite customer support as needed.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• Medical, dental, vision
• Paid time off
• A 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement
• Professional development
• Career opportunities