Summary
Direct Meds is a fast-growing national company focused on making access to medication simpler, more convenient, and centered around the individual. The Telesales Representative will manage the sales process from initial contact through close, engage prospective customers across multiple channels, achieve sales targets, maintain a high-volume pipeline, and collaborate with internal teams to deliver a seamless customer experience.
Responsibilities
- Proactively engage prospective customers through phone, email, and other channels
- Respond quickly and professionally to inbound leads and maximize every sales opportunity
- Conduct discovery conversations to understand customer needs and recommend the right solutions
- Build trust and create a strong customer experience while confidently asking for the sale
- Consistently achieve or exceed weekly, monthly, and quarterly sales goals
- Manage a high-volume pipeline and maintain disciplined follow-up
- Overcome objections and turn challenging conversations into opportunities
- Accurately document customer interactions, sales activity, and pipeline updates in the CRM
- Partner with Customer Success, Operations, and Clinical teams to ensure a seamless customer experience
- Continuously develop your product knowledge, sales skills, and industry expertise
- Take coaching seriously and apply feedback quickly to improve performance
Skills
- 3–5+ years of inside sales, telesales, telemarketing, or customer-facing sales experience
- Demonstrated history of consistently meeting or exceeding sales goals
- Strong verbal and written communication skills
- Exceptional phone presence and active listening skills
- Ability to confidently handle objections and close sales
- Comfortable making a high volume of calls while maintaining quality conversations
- Highly self-motivated with a competitive, results-driven mindset
- Strong follow-up and time-management skills
- Ability to work independently in a remote environment
- Must be available to work full shifts on both Saturday and Sunday every week as part of the regular 40-hour schedule
- Must be comfortable with a schedule that includes both weekend days on a consistent basis
- Comfortable working in a fast-paced, high-growth environment
- Proficiency with CRM platforms such as Salesforce, HubSpot, or similar
- This is a full-time, 40-hour-per-week W-2 position
- Candidates must be available to work the required schedule, including full shifts on both Saturday and Sunday every week
- Working both Saturday and Sunday is a regular requirement of this position and is not optional. Candidates who are unable or unwilling to work full shifts on both weekend days should not apply
- Reliable personal laptop or desktop computer
- Quality headset suitable for high-volume sales calls
- High-speed, reliable internet connection
- Quiet, professional workspace suitable for customer conversations
- Are available to work 40 hours per week
- Can work a full shift every Saturday
- Can work a full shift every Sunday
- Understand that both Saturday and Sunday are regular workdays for this position
- Can consistently maintain this weekend schedule
- Healthcare, pharmacy, telehealth, or related industry experience
- Experience in a high-volume inbound/outbound sales environment
- History of exceeding quota rather than simply meeting it
- Experience selling products or services that require consultative selling
- We care more about what you've accomplished than what your previous job title said. If you've consistently been one of the top performers on your sales team, we want to know about it
Qualifications
Must Haves
- 3–5+ years of inside sales, telesales, telemarketing, or customer-facing sales experience
- Demonstrated history of consistently meeting or exceeding sales goals
- Strong verbal and written communication skills
- Exceptional phone presence and active listening skills
- Ability to confidently handle objections and close sales
- Comfortable making a high volume of calls while maintaining quality conversations
- Highly self-motivated with a competitive, results-driven mindset
- Strong follow-up and time-management skills
- Ability to work independently in a remote environment
- Must be available to work full shifts on both Saturday and Sunday every week as part of the regular 40-hour schedule
- Must be comfortable with a schedule that includes both weekend days on a consistent basis
- Comfortable working in a fast-paced, high-growth environment
- Proficiency with CRM platforms such as Salesforce, HubSpot, or similar
- This is a full-time, 40-hour-per-week W-2 position
- Candidates must be available to work the required schedule, including full shifts on both Saturday and Sunday every week
- Working both Saturday and Sunday is a regular requirement of this position and is not optional. Candidates who are unable or unwilling to work full shifts on both weekend days should not apply
- Reliable personal laptop or desktop computer
- Quality headset suitable for high-volume sales calls
- High-speed, reliable internet connection
- Quiet, professional workspace suitable for customer conversations
- Are available to work 40 hours per week
- Can work a full shift every Saturday
- Can work a full shift every Sunday
- Understand that both Saturday and Sunday are regular workdays for this position
- Can consistently maintain this weekend schedule
Nice to Haves
- Healthcare, pharmacy, telehealth, or related industry experience
- Experience in a high-volume inbound/outbound sales environment
- History of exceeding quota rather than simply meeting it
- Experience selling products or services that require consultative selling
- We care more about what you've accomplished than what your previous job title said. If you've consistently been one of the top performers on your sales team, we want to know about it
Benefits
- Uncapped commission
- Both base salary and uncapped commission paid weekly
- Health, Dental, and Vision benefits
- Paid time off
- Company holidays
- Fully remote work
- Career advancement opportunities within a rapidly scaling company
- Mission-driven culture focused on impact, integrity, and teamwork