Business Development Representative

Summary

Dotdigital is a global customer experience and data platform that helps marketing teams deliver personalized cross-channel customer journeys. The Business Development Representative will find and qualify inbound and outbound leads, uncover their business needs, and convert them into Sales Qualified Leads for the Sales team. The role also involves managing prospect lists, maintaining CRM activity, and building relationships across internal teams.

Responsibilities

• Find and qualify leads and turn them into Sales Qualified Leads (SQLs) for our Sales team to close, by uncovering Budget, Authority, Need, and Timeframe
• Build and manage your own list of prospects across a wide range of businesses
• Build strong working relationships with Leadership, Sales, Customer Success, Marketing and your fellow BDRs
• Work the inbound leads assigned to you in our CRM quickly and efficiently
• Prospect and qualify your own outbound accounts
• Track how many conversations you have and how many of those turn into opportunities

Skills

• You'd rather pick up the phone and get it a bit wrong than wait until everything is perfect
• New messaging, a new tool, a new way of opening a call: you'll give it a go and see what happens
• You ask "why?" a lot
• You want to understand how a marketer's day works, what's getting in their way, and what makes a business tick before you reach out
• What matters is that you can show us something you taught yourself and how you went about it
• You listen, try the suggestion on your next call, and come back to tell us how it went
• Hearing "here's what to change" feels useful to you, not personal
• You share what's working, cheer on your teammates' wins, and ask for help when you're stuck
• Native-level English, written and spoken, and you're comfortable starting conversations with people you've never met
• There's a lot of activity in this role. You can juggle priorities, manage your time and keep your pipeline tidy when things get busy
• Experience with tools like HubSpot, Salesloft or ZoomInfo
• A general understanding of ecommerce, SaaS or marketing technology
• Any customer-facing experience, like retail, hospitality or customer service
• Spanish-language proficiency, written and spoken, as you may speak with Spanish-speaking prospects in Latin America and the US

Qualifications

Must Haves

• You'd rather pick up the phone and get it a bit wrong than wait until everything is perfect
• New messaging, a new tool, a new way of opening a call: you'll give it a go and see what happens
• You ask "why?" a lot
• You want to understand how a marketer's day works, what's getting in their way, and what makes a business tick before you reach out
• What matters is that you can show us something you taught yourself and how you went about it
• You listen, try the suggestion on your next call, and come back to tell us how it went
• Hearing "here's what to change" feels useful to you, not personal
• You share what's working, cheer on your teammates' wins, and ask for help when you're stuck
• Native-level English, written and spoken, and you're comfortable starting conversations with people you've never met
• There's a lot of activity in this role. You can juggle priorities, manage your time and keep your pipeline tidy when things get busy

Nice to Haves

• Experience with tools like HubSpot, Salesloft or ZoomInfo
• A general understanding of ecommerce, SaaS or marketing technology
• Any customer-facing experience, like retail, hospitality or customer service
• Spanish-language proficiency, written and spoken, as you may speak with Spanish-speaking prospects in Latin America and the US

Benefits

• Commission & bonus opportunities
• Annual leave that increases with service + option to buy more
• Additional paid wellbeing days + annual wellbeing reward
• Christmas office shutdown (extra time off)
• Enhanced parental leave & family support policies
• Employee recognition & reward schemes
• Referral bonuses & long-service rewards
• Fully Remote