Technology Partnerships Manager (US/Canada)

Summary

Dotdigital is a global customer experience and data platform that helps marketing teams create personalized cross-channel customer journeys through marketing automation and engagement. The Technology Partnerships Manager will manage and grow technology partnerships, recruit new integration partners, develop joint go-to-market plans, and collaborate cross-functionally to drive commercial impact and strengthen Dotdigital’s ecosystem.

Responsibilities

• Manage an assigned portfolio of technology partners across areas such as CRM, CDP, martech, ecommerce, nonprofit, sports, education, and B2B
• Build and maintain strong senior-level relationships with partner stakeholders
• Develop and execute joint business plans that include co-selling, co-marketing, enablement, and business development activity
• Drive partner engagement, integration adoption, referral opportunities, and pipeline contribution
• Enable partner teams through presentations, demos, training, and clear articulation of Dotdigital’s value proposition
• Act as the internal advocate for assigned partners, collaborating with Sales, Marketing, Product, and Customer Success to deliver shared outcomes
• Support partners in progressing through Dotdigital’s partner program tiers
• Identify, qualify, and recruit technology partners that address strategic product gaps and strengthen Dotdigital’s global ecosystem
• Assess prospective partners based on customer demand, strategic fit, commercial potential, and integration value
• Build relationships with prospective partners and communicate the value of partnering with Dotdigital
• Influence partners to build integrations with Dotdigital when this is the best route to market
• Create clear internal business cases for Dotdigital-built integrations when that approach provides greater customer or commercial value
• Work with Product and other internal stakeholders to help prioritize integration opportunities and inform the product roadmap
• Generate new sales-qualified opportunities (SQOs) through partner referrals and joint activity
• Influence active sales opportunities by bringing relevant partners into customer conversations
• Coordinate joint campaigns, content, integration launches, webinars, roundtables, case studies, and events
• Represent Dotdigital at industry events and build relationships with current and prospective partners
• Share market, customer, and partner insights to improve our joint value proposition, partner strategy, and market positioning
• Monitor partnership performance and use data to identify opportunities for growth and optimization

Skills

• To support close collaboration with our technology partners and enable regular participation in key partner and industry events, this role must be based in, or within reasonable commuting distance of, one of the following metro areas: • New York City Metropolitan Area • Austin, Texas • Chicago, Illinois • Los Angeles, California • San Francisco Bay Area, California
• Travel of up to 25% may be required to meet with partners and attend relevant industry events
• 4–5+ years of experience in technology partnerships, SaaS partnerships, channel sales, business development, or martech sales
• Experience managing strategic technology partners and developing new partnership opportunities
• Established relationships and a strong network within one or more relevant technology ecosystems, such as ecommerce and retail, nonprofit, sports, education, hospitality, or B2B commerce, with the ability to leverage those connections to identify and develop new partnership opportunities
• Demonstrated ability to build senior-level stakeholder relationships and influence internal and external teams
• Experience creating and executing joint go-to-market plans, including co-selling and co-marketing initiatives
• Strong commercial acumen, with the ability to identify opportunities that drive pipeline, revenue, and customer value
• Excellent written, verbal, presentation, and relationship-management skills
• Native-level English proficiency
• Collaborative, curious, and motivated by shared success
• Organized, detail-oriented, and comfortable managing multiple priorities
• Confident working in a fast-paced environment and making sound decisions under pressure
• Coachable, open to feedback, and committed to continuous learning
• A self-starter with strong ownership, follow-through, and a passion for building a long-term career in partnerships and channel sales
• Experience assessing integration opportunities, developing partnership business cases, and/or working closely with product teams is highly desirable
• Additional languages, including Dutch, French, Spanish, or Swedish, are a plus

Qualifications

Must Haves

• To support close collaboration with our technology partners and enable regular participation in key partner and industry events, this role must be based in, or within reasonable commuting distance of, one of the following metro areas: • New York City Metropolitan Area • Austin, Texas • Chicago, Illinois • Los Angeles, California • San Francisco Bay Area, California
• Travel of up to 25% may be required to meet with partners and attend relevant industry events
• 4–5+ years of experience in technology partnerships, SaaS partnerships, channel sales, business development, or martech sales
• Experience managing strategic technology partners and developing new partnership opportunities
• Established relationships and a strong network within one or more relevant technology ecosystems, such as ecommerce and retail, nonprofit, sports, education, hospitality, or B2B commerce, with the ability to leverage those connections to identify and develop new partnership opportunities
• Demonstrated ability to build senior-level stakeholder relationships and influence internal and external teams
• Experience creating and executing joint go-to-market plans, including co-selling and co-marketing initiatives
• Strong commercial acumen, with the ability to identify opportunities that drive pipeline, revenue, and customer value
• Excellent written, verbal, presentation, and relationship-management skills
• Native-level English proficiency
• Collaborative, curious, and motivated by shared success
• Organized, detail-oriented, and comfortable managing multiple priorities
• Confident working in a fast-paced environment and making sound decisions under pressure
• Coachable, open to feedback, and committed to continuous learning
• A self-starter with strong ownership, follow-through, and a passion for building a long-term career in partnerships and channel sales

Nice to Haves

• Experience assessing integration opportunities, developing partnership business cases, and/or working closely with product teams is highly desirable
• additional languages, including Dutch, French, Spanish, or Swedish, are a plus

Benefits

• Commission & bonus opportunities
• Annual leave that increases with service + option to buy more
• Additional paid wellbeing days + annual wellbeing reward
• Christmas office shutdown (extra time off)
• Enhanced parental leave & family support policies
• Employee recognition & reward schemes
• Referral bonuses & long-service rewards