eCom Solutions Inc
Posted 10 days agoVerified live 1d ago
US Application Developer – Cloud Integration
Brief overview
Remote
UndergradOr in progress
3+ yrsMinimum
Amazon ConnectAmazon LexAWS LambdaAWS PinpointAmazon DynamoDBAmazon S3Amazon Connect Contact FlowsAmazon Connect IVRAPI IntegrationAWS AI ServicesInfrastructure as Code (IaC)AWS Scripting
About the company
eCom Solutions Incecomsolinc.com/index.php
eCom Solutions Inc., headquartered in Charlotte, NC, is a certified Minority Business Enterprise (MBE) established in 2002.
Job description
Summary
eCom Solutions Inc is seeking a US Application Developer focused on cloud integration. The role develops and integrates AWS cloud-based customer engagement and IVR solutions, including Amazon Connect, Amazon Lex, Lambda, DynamoDB, APIs, AI services, and infrastructure automation.
Responsibilities
- Configure and maintain Amazon Connect environments
- Design and configure contact flows
- Develop IVR solutions
- Build reports and dashboards related to customer interactions
- Integrate Amazon Connect with external applications and platforms
- Develop serverless solutions using AWS Lambda
- Integrate Amazon Connect with DynamoDB, S3 and other AWS services
- Develop API-based integrations
- Implement automated workflows across AWS services
- Develop and integrate conversational interfaces using Amazon Lex
- Work with multiple AWS AI services
- Integrate AI capabilities into customer engagement and IVR solutions
- Develop scripts to automate AWS environments and operational processes
- Implement AWS infrastructure using Infrastructure as Code
- Troubleshoot integration and application issues
- Follow AWS best practices for security, scalability and reliability
Skills
- Amazon Connect
- Amazon Lex
- AWS Lambda
- AWS Pinpoint or End User Message
- Amazon DynamoDB
- Service design experience with a strong developer background
- Quick learning ability
- Experience with AWS Customer Engagement tools, especially:
- Amazon Connect
- Amazon Lex
- Experience configuring Amazon Connect contact flows
- Experience building reports in Amazon Connect
- Experience integrating Amazon Connect IVR with external platforms using:
- APIs
- AWS Lambda
- DynamoDB
- S3
- Hands-on experience with multiple AWS services
- Experience with at least two AWS AI services
- Strong scripting skills
- Experience implementing AWS environments using Infrastructure as Code (IaC)
- Automation-focused mindset
- AWS certification is a plus
Qualifications
Must Haves
- Amazon Connect
- Amazon Lex
- AWS Lambda
- AWS Pinpoint or End User Message
- Amazon DynamoDB
Nice to Haves
- Service design experience with a strong developer background
- Quick learning ability
- Experience with AWS Customer Engagement tools, especially:
- Amazon Connect
- Amazon Lex
- Experience configuring Amazon Connect contact flows
- Experience building reports in Amazon Connect
- Experience integrating Amazon Connect IVR with external platforms using:
- APIs
- AWS Lambda
- DynamoDB
- S3
- Hands-on experience with multiple AWS services
- Experience with at least two AWS AI services
- Strong scripting skills
- Experience implementing AWS environments using Infrastructure as Code (IaC)
- Automation-focused mindset
- AWS certification is a plus
Benefits
- Remote work arrangement
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