QA Support Specialist

Summary

eFlexervices is a premier BPO company dedicated to delivering quality and performance while supporting employee growth. The QA Support Specialist will perform high-volume manual testing of e-commerce checkout flows across A/B test environments and devices, identify functional discrepancies and console errors, and document issues with clear reproduction details.

Responsibilities

• A/B Test Comparison: Ensure functionality matches perfectly between two sides of an A/B test by methodically comparing behaviors across different URL parameters
• Execution of Predefined Flows: Follow strict testing checklists to validate "happy paths" (e.g., adding products to cart, applying Gift With Purchase (GWP) items, and completing checkouts)
• High-Volume Repetition: Run the same flows repeatedly across various environments with unwavering consistency and accuracy
• Environmental Comparison: Methodically compare behavior between different URLs/environments and flag even the slightest functional discrepancies
• Issue Identification & Reporting: Surface checkout blockers and functional inconsistencies
• Console Error Reporting: Identify and capture console errors
• Cross-Platform Validation: Perform manual testing across Desktop (Chrome) and Mobile (Android-Chrome/iOS-Safari)
• Documentation: Log issues with clear reproduction steps, screenshots/videos, and severity levels
• Logging: Maintain daily testing logs and summary reports to provide visibility into site health

Skills

• * Experience: 1–3 years of relevant experience in manual QA or web testing
• * Execution-Minded: This role is built for someone who thrives on process and volume; you must be comfortable performing repetitive tasks with a high degree of precision
• * Technical Requirement: Ability to use Browser DevTools to spot and record console errors (deep code analysis is not required)
• * E-Commerce Familiarity: Understanding of standard e-commerce flows (Cart, GWP, Checkout, and Payment Gateways)
• * Communication: Strong written English skills to ensure bug reports are clear and easily understood by the development team

Qualifications

Must Haves

• * Experience: 1–3 years of relevant experience in manual QA or web testing
• * Execution-Minded: This role is built for someone who thrives on process and volume; you must be comfortable performing repetitive tasks with a high degree of precision
• * Technical Requirement: Ability to use Browser DevTools to spot and record console errors (deep code analysis is not required)
• * E-Commerce Familiarity: Understanding of standard e-commerce flows (Cart, GWP, Checkout, and Payment Gateways)
• * Communication: Strong written English skills to ensure bug reports are clear and easily understood by the development team

Benefits

• Comprehensive HMO coverage
• Optical reimbursements
• If you're outside Baguio City, a permanent work-from-home setup
• For those within Baguio, a hybrid work model
• Flexible vacation and sick leaves
• Learning and personal growth opportunities
• Career growth opportunities and support for advancement