Billing Analyst

Summary

EMCOR Facilities Services provides comprehensive facility services, including mechanical maintenance, site-based operations, energy-efficiency upgrades, and managed maintenance. The Billing Analyst reviews and validates invoices, analyzes work order profitability, resolves billing discrepancies, supports revenue recognition, and prepares billing and margin performance reports.

Responsibilities

• Review and validate Excel and/or system based invoicing files for accuracy, completeness, and compliance with customer billing requirements
• Audit work order costs, billing rates, markups, and invoice calculations prior to submission
• Process and manage high-volume invoice activity while maintaining a high degree of accuracy
• Ensure invoices are issued in accordance with contract terms, pricing schedules, and client requirements
• Identify and correct billing errors, discrepancies, and exceptions before invoicing
• Analyze work order costs and revenues to ensure services are delivered at acceptable profit margins
• Review margin performance and identify work orders with low or negative profitability
• Investigate root causes of margin erosion, including pricing, labor, material, subcontractor, or billing issues
• Provide recommendations to improve revenue realization and operational profitability
• Escalate margin concerns, billing discrepancies, and financial risks to Account Management and operational leadership
• Collaborate with Account Managers to resolve invoicing challenges and improve account profitability
• Track and monitor outstanding billing issues through resolution
• Support recovery of missed revenue opportunities and correction of billing exceptions
• Prepare reports and analyses related to billing performance, margin trends, and revenue realization
• Monitor key performance indicators including invoice accuracy, margin attainment, billing cycle times, and revenue leakage
• Assist with month-end billing activities and financial close processes
• Support continuous improvement initiatives focused on billing efficiency and profitability
• Ability to work in an office environment using laptop, cell phone and office phones

Skills

• 1-3 years of experience in billing, finance, accounting, revenue operations, or business analytics
• Advanced Microsoft Excel skills
• Strong analytical and problem-solving capabilities
• Experience working with billing, ERP, financial, or work order management systems
• High level of attention to detail and accuracy
• Bachelor's degree in Business, Finance, Accounting, Economics, or a related field preferred
• Equivalent combination of education and experience may be considered
• Experience reviewing invoice data and performing financial analysis preferred
• Experience working with service-based or facilities management organizations is a plus

Qualifications

Must Haves

• 1-3 years of experience in billing, finance, accounting, revenue operations, or business analytics
• Advanced Microsoft Excel skills
• Strong analytical and problem-solving capabilities
• Experience working with billing, ERP, financial, or work order management systems
• High level of attention to detail and accuracy

Nice to Haves

• Bachelor's degree in Business, Finance, Accounting, Economics, or a related field preferred
• Equivalent combination of education and experience may be considered
• Experience reviewing invoice data and performing financial analysis preferred
• Experience working with service-based or facilities management organizations is a plus

Benefits

• Remote work