Franchise Business Consultant

Summary

Empower Brands is a franchising company supporting commercial and residential service brands and their franchise owners. The Franchise Business Consultant serves as a strategic advisor and coach to Conserva Irrigation franchisees, providing operational guidance, financial coaching, sales and marketing alignment, training support, and process improvements to drive performance and long-term success.

Responsibilities

• Conduct site audits to ensure adherence to brand standards and operational requirements
• Evaluate profitability, overhead costs, and operational efficiencies to strengthen margins
• Track key performance indicators to assess operational health across assigned locations
• Provide ongoing coaching on staffing, financial management, workflow optimization, and revenue growth
• Maintain structured meeting cadence (weekly, bi-weekly, monthly) via a Level 10 EOS format
• Facilitate Level 10 Meetings to review KPIs, priorities, issues, and solutions
• Identify root causes of operational challenges, develop data-driven action plans, and lead execution for measurable improvement
• Review franchisee financial statements to identify gaps and improvement opportunities
• Provide annual budget guidance and assist franchisees in setting realistic revenue, profit, and operational goals
• Develop, standardize, and implement systemwide KPIs and track franchisee performance
• Recommend overhead-reducing strategies and cost-optimization opportunities
• Review pricing structures and adjust margins to respond to seasonal fluctuations and demand spikes
• Create, refine, and implement standardized SOPs to ensure consistent and efficient operations
• Lead the problem-solving process from assessment through execution, ensuring solutions are effective and sustainable
• Collaborate with internal departments to streamline workflows and introduce tools that enhance scalability and efficiency
• Support franchisees in developing and refining local marketing plans aligned with brand goals
• Strengthen sales processes including lead management, conversion strategies, and customer engagement
• Ensure alignment between marketing initiatives, sales goals, and operational objectives
• Assist in creating training materials, SOP documentation, and onboarding resources
• Train new employees with emphasis on improving sales performance and customer engagement
• Deliver group and one-on-one training sessions for new programs and ongoing performance development
• Support initiatives related to operational enhancements, cost savings, technology rollouts, and resource development
• Collaborate with Marketing, Technology, Training, and Compliance teams to support franchisee success
• Conduct on-site visits to provide hands-on coaching and operational assessments
• Prepare detailed reports summarizing findings, KPI performance, and improvement recommendations
• Maintain proactive communication with franchisees and internal stakeholders

Skills

• 3–5+ years of experience in franchising operations, franchisee coaching, business consulting, or a related field
• Strong problem-solving skills with the ability to develop and implement effective solutions
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple priorities independently
• Analytically minded with the ability to evaluate performance data to identify growth opportunities
• Ability to travel up to 30%
• Ability to maintain confidentiality and stay composed under pressure
• Bachelors degree in business or a related field is preferred

Qualifications

Must Haves

• 3–5+ years of experience in franchising operations, franchisee coaching, business consulting, or a related field
• Strong problem-solving skills with the ability to develop and implement effective solutions
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple priorities independently
• Analytically minded with the ability to evaluate performance data to identify growth opportunities
• Ability to travel up to 30%
• Ability to maintain confidentiality and stay composed under pressure

Nice to Haves

• Bachelors degree in business or a related field is preferred