Summary
ePlus is a technology solutions company, and it is seeking a Renewals Lead to manage and grow a book of services renewals for an assigned sales territory. The role leads client renewals, collaborates with field sales, executes renewal campaigns, maintains sales data, and achieves sales targets.
Responsibilities
- Facilitate and support adoption of renewals strategies within assigned area
- Develop and maintain a close and effective working relationship with field sales
- Engage directly with clients to lead the renewals process and facilitate timely completion
- Lead renewal program adoption within assigned area
- Work closely with Sales to align priorities and lead full team collaboration
- Achieve or exceed your monthly, quarterly and annual sales goals
- Learn ePlus products and services, with emphasis on the various types of support options and services available by manufacturer
- Execute various campaigns defined each quarter in conjunction with vendor focus & promotions
- Update required sales funnel and customer data bases in a timely manner
- Master all internal sales processes, systems and procedures
Skills
- Bachelor's Degree or equivalent with 1-3 years of inside sales / renewals / account management experience
- Understanding of all renewals offerings, tools and sales programs
- Ability to communicate effectively with high-level decision makers and field sales members
- Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships
- Ability to develop a territory/business plan
- Ability to work independently and quickly learn the fundamentals of account management
- Ability to quickly learn technology tools and maintenance support solutions by vendor and communicate the benefits to clients over the telephone
- Demonstrated proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and SharePoint
Qualifications
Must Haves
- Bachelor's Degree or equivalent with 1-3 years of inside sales / renewals / account management experience
- Understanding of all renewals offerings, tools and sales programs
- Ability to communicate effectively with high-level decision makers and field sales members
- Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships
- Ability to develop a territory/business plan
- Ability to work independently and quickly learn the fundamentals of account management
- Ability to quickly learn technology tools and maintenance support solutions by vendor and communicate the benefits to clients over the telephone
- Demonstrated proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and SharePoint
Benefits
- Medical benefits, dependent on the position offered
- 401(k) eligibility, dependent on the position offered
- Employee stock purchase program, dependent on the position offered
- Vacation, sick time, and personal leave benefits, dependent on the position offered
- Commissions may be included in the compensation package
- Discretionary bonuses may be included in the compensation package