ePlus inc.
Posted 20 days agoVerified live 1d ago
Sales Support Rep (Req# 1414)
Brief overview
Remote
UndergradOr in progress
$19–$24/hrStated range
1+ yrsMinimum
13 H-1B approvalsDept. of Labor
2 green cardsCertified filings
SalesComputer NetworkingIT Industry KnowledgeMicrosoft Office
About the company
ePlus inc.eplus.com
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.13H-1B approved
93%approval rate
3new H-1B hires
2PERM certified
$159,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20234
20245
20253
20261
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20241
20261
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20242
Top sponsored roles
Sr. Director, MSC Data Center & Cloud ServicesSenior Engineer
Sponsored employees from
IndiaCanada
Job description
Summary
ePlus is a technology solutions company focused on delivering impactful solutions through collaboration and innovation. The Sales Support Representative generates new business, manages and grows existing customer activity, and handles administrative responsibilities throughout the sales cycle. The role supports order management, customer inquiries, quoting, vendor coordination, invoicing, and add-on sales opportunities.
Responsibilities
- Accurately place orders into the system from customer-issued PO’s
- Follow-up on orders to ensure their successful delivery within customer expectations
- Lead open order management, insuring that open orders are delivered to the customer expediently and accurately
- Confirm that all invoicing activity is taking place in a timely and accurate manner
- Take a proactive role with problem resolution at the customer and supplier levels
- Learn about the programs available at our major vendor suppliers in order to source products via the most advantageous price to ePlus
- Assist customers with Returns issues, order inquiries, and any other requests for information
- Develop successful relationships with sales, vendors, and internal departments
- Assist with quoting
- Offer add-on opportunities to our customers such as warranty uplifts, service agreements, accessories, or supplies
- Use proper decorum in all communications with customers both internal and external
- Projects and additional responsibilities as needed or assigned
Skills
- 1+ years of sales or customer service experience
- Knowledge of computers/networking and the IT industry as a whole
- Excellent communication/phone skills is a must
- Ability to prioritize and multi task is a must
- Must be a team player with a positive attitude
- Knowledge of Microsoft office suite of products is a must
- Bachelor's degree preferred
Qualifications
Must Haves
- 1+ years of sales or customer service experience
- Knowledge of computers/networking and the IT industry as a whole
- Excellent communication/phone skills is a must
- Ability to prioritize and multi task is a must
- Must be a team player with a positive attitude
- Knowledge of Microsoft office suite of products is a must
Nice to Haves
- Bachelor's degree preferred
Benefits
- Commissions and discretionary bonuses may be included in the compensation structure.
- A full range of medical, financial, and/or other benefits, dependent on the position offered.
- 401(k) eligibility, dependent on the position offered.
- Employee stock purchase program, dependent on the position offered.
- Paid time off benefits, such as vacation, sick time, and personal leave, dependent on the position offered.