Sales Development Respresentative

Summary

EPR FireWorks is a leading provider of cloud-based software for fire and emergency medical services. They are seeking a driven Sales Development Representative to engage prospects and build a qualified sales pipeline for Account Executives in the GovTech and first-responder market.

Responsibilities

• Pipeline Generation: Proactively identify, research, and engage new prospects within assigned government and first-responder territories, converting cold outreach and marketing-sourced leads into qualified opportunities and demos for Account Executives
• Lead Management: Respond promptly to inbound inquiries, event and tradeshow leads, and marketing campaigns, ensuring every contact is qualified, tracked, and advanced through defined cadences
• Outbound Execution: Execute high-volume, multi-channel outreach (calls, email, LinkedIn, and cadences) daily using sales automation tools; consistently meet or exceed activity and meeting quotas
• Territory Collaboration: Partner closely with Account Executives to align on territory priorities, hand-off processes, and opportunity follow-up to maximize conversion and pipeline quality
• CRM Discipline & Reporting: Maintain accurate, timely records of all activities, conversations, and lead statuses within the CRM; provide daily activity summaries and performance reporting
• Market Intelligence: Stay informed on GovTech trends, procurement cycles, and first-responder challenges to tailor outreach and messaging for relevance and credibility

Skills

• 1–3 years of experience in B2B sales or SaaS lead generation, with a solid grasp of outbound prospecting, pipeline development, and CRM best practices
• Proven ability to create qualified opportunities through disciplined outreach and effective discovery — driving demos and pipeline growth for Account Executives
• Strong command of modern sales tools and cadences (CRM, sequencing, email automation, and data enrichment platforms) with a focus on measurable activity and results
• Self-motivated, goal-oriented professional who thrives in fast-paced, high-volume environments and balances persistence with thoughtful, tailored outreach
• Data-driven approach to daily performance, using activity metrics, conversion rates, and pipeline feedback to continuously improve efficiency and effectiveness
• Curious, tech-forward learner who embraces new tools, automation, and AI-based insights to improve targeting, personalization, and productivity
• Experience in GovTech, public safety, or SaaS sales preferred, with familiarity navigating government or first-responder decision processes and procurement timelines
• Self-starter with an entrepreneurial mindset — takes initiative, owns outcomes, and thrives on achieving measurable daily and monthly goals
• Clear, confident communicator who can tailor messages to different personas — from frontline responders to department leaders
• Creative, resourceful problem solver who approaches challenges with curiosity, adaptability, and a desire to learn

Qualifications

Must Haves

• 1–3 years of experience in B2B sales or SaaS lead generation, with a solid grasp of outbound prospecting, pipeline development, and CRM best practices
• Proven ability to create qualified opportunities through disciplined outreach and effective discovery — driving demos and pipeline growth for Account Executives
• Strong command of modern sales tools and cadences (CRM, sequencing, email automation, and data enrichment platforms) with a focus on measurable activity and results
• Self-motivated, goal-oriented professional who thrives in fast-paced, high-volume environments and balances persistence with thoughtful, tailored outreach
• Data-driven approach to daily performance, using activity metrics, conversion rates, and pipeline feedback to continuously improve efficiency and effectiveness
• Curious, tech-forward learner who embraces new tools, automation, and AI-based insights to improve targeting, personalization, and productivity

Nice to Haves

• Experience in GovTech, public safety, or SaaS sales preferred, with familiarity navigating government or first-responder decision processes and procurement timelines
• Self-starter with an entrepreneurial mindset — takes initiative, owns outcomes, and thrives on achieving measurable daily and monthly goals
• Clear, confident communicator who can tailor messages to different personas — from frontline responders to department leaders
• Creative, resourceful problem solver who approaches challenges with curiosity, adaptability, and a desire to learn