Insights Manager - Financial Services

Summary

Escalent is a data analytics and advisory firm that helps clients understand human and market behaviors. The Insights Manager will lead insight development and storytelling for the Health Insurance team within Financial Services, owning data analysis, reporting, research design, survey development, and client-ready deliverables.

Responsibilities

• Provide input regarding the study design and the best research technique(s) to utilize for projects
• Develop surveys/questionnaires to answer client objectives
• Ensure quality of and approve programmed questionnaires, including communication with the programmer or programming vendor
• Analyze research results and collaborate with the Client Management team members to interpret research findings and implications
• Write reports or prepare deliverables that add value to the client by relating the research findings to the business objectives in a manner that is clear, presentable and actionable

Skills

• Bachelor's degree in a related field
• 3+ years' experience in business, market analysis, or market research
• Proficiency in at least 1 data analysis package (e.g., SPSS)
• Excellent communication skills, both verbal and written
• Strong organizational skills, time management, and attention to detail
• Experience with MS Office (Word, Excel, and PowerPoint)
• 5+ years' experience in business, market analysis, or market research, preferably in the Financial Services vertical
• Demonstrated knowledge of basic statistics, research procedures, and survey methodologies
• High proficiency in SPSS data analysis package
• Prior experience with data mapping, troubleshooting data that doesn't make sense, weighting data, etc
• Prior experience interfacing with project team members and client contacts directly
• Exceptional ability to work on multiple projects simultaneously and consistently meet deadlines

Qualifications

Must Haves

• Bachelor's degree in a related field
• 3+ years' experience in business, market analysis, or market research
• Proficiency in at least 1 data analysis package (e.g., SPSS)
• Excellent communication skills, both verbal and written
• Strong organizational skills, time management, and attention to detail
• Experience with MS Office (Word, Excel, and PowerPoint)

Nice to Haves

• 5+ years' experience in business, market analysis, or market research, preferably in the Financial Services vertical
• Demonstrated knowledge of basic statistics, research procedures, and survey methodologies
• High proficiency in SPSS data analysis package
• Prior experience with data mapping, troubleshooting data that doesn't make sense, weighting data, etc
• Prior experience interfacing with project team members and client contacts directly
• Exceptional ability to work on multiple projects simultaneously and consistently meet deadlines

Benefits

• Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
• Gain exposure to a rich variety of research techniques from knowledgeable professionals.
• Enjoy a remote first/hybrid work environment with a flexible schedule.
• Experience peace of mind working for a company with a commitment to conducting research ethically.
• Build lasting relationships with fun colleagues in a culture that values each person.
• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
• 401k with Company Match – No vesting period; bi-weekly contributions
• Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
• Paid Parental leave
• 12 Paid Company Holidays
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states