Information Technology Operations Consultant

Summary

FDM Group is a company that invests in launching tech careers for individuals from diverse backgrounds. As an Information Technology Operations Consultant, you will receive coaching and mentorship while working with global companies across various industries, gaining hands-on experience and developing your skills in IT operations.

Responsibilities

• Monitor and troubleshoot live systems to ensure uptime and performance
• Collaborate across teams to resolve incidents and maintain critical services that businesses rely on
• Automate CI/CD pipelines, manage infrastructure as code, and streamline deployments using tools like Jenkins, Docker, and Kubernetes to accelerate delivery and ensure system reliability
• Install, configure, and maintain servers and enterprise systems, applying updates, managing users, and scripting automation to ensure secure, high-performing infrastructure
• Support agile teams by leading daily stand-ups, encouraging collaboration, and helping remove blockers so the team can stay focused and deliver value consistently

Skills

• You hold a university degree level (bachelor or higher)
• No tech experience? No problem. If you're detail-oriented, tech-savvy, and a strong communicator, we'll give you the skills to excel in IT Operations

Qualifications

Must Haves

• You hold a university degree level (bachelor or higher)

Nice to Haves

• No tech experience? No problem. If you're detail-oriented, tech-savvy, and a strong communicator, we'll give you the skills to excel in IT Operations

Benefits

• Receive coaching, mentorship, and support at every step of your career journey
• Fast-track your career with 6-12 weeks initial upskilling courses facilitated by our expert coaches, followed by practice-based learning catered to industry demand
• Opportunity to work on exciting, business-critical projects with top-tier companies in banking & finance, insurance, retail, and more
• With hands-on support and real client projects, you’ll be assignment-ready, and can grow into senior roles in just a few years
• Build a diverse and rewarding career path with ongoing coaching through our Skills Lab
• Consultant Experience Team to support your wellbeing, health, and happiness
• Potential to qualify for relocation support