FedPoint
Verified live 1d ago
UX Research and Data Analyst Intern
Brief overview
Portsmouth, NHHybrid
Undergrad juniorOr in progress
3 H-1B approvalsDept. of Labor
User researchData analyticsData interpretationQualitative researchUsability testingProblem-solvingWritten communicationOral communicationAttention to detailResearch synthesisReport writingDashboard developmentData visualization
About the company
FedPointfedpointusa.com
FedPoint is to build and administrate long-term care insurance programs for the federal family.
Visa sponsorship history
2 years sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.3H-1B approved
100%approval rate
$155,328median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20241
20252
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20241
Top sponsored roles
Health IT Data Analyst 4
Job description
Summary
FedPoint is seeking a paid UX Research & Data Analyst intern to join their Digital Platforms & User Experience Team for the summer. The role focuses on user research and data analytics to improve online user experiences for federal employees and their families.
Responsibilities
- Collaborate with UX Design, Data Analytics, and Customer Service to gain insight into the goals and needs of our website users
- Extract and analyze data generated by multi-channel customer activity to identify trends, understand customer profiles, and document patterns and areas for improvement for our customer-facing websites
- Assist in delivery of data-informed insights, visualizations, dashboards, and reports
- Monitor website traffic, user behavior, and performance metrics
- Assist with the implementation of UX KPIs across our websites to help inform data-informed decision making
- Support development of research participant recruitment strategy, including identifying, screening, and scheduling research participants for future research efforts
- Observe and assist with usability tests, interviews, and other qualitative research sessions
- Help conduct small research projects, including synthesizing research and building report-outs that clearly communicate findings & insights
- Assist other teams with cross-functional data initiatives
Skills
- Rising Junior or Senior, or a graduate student, with completed studies in UX, data analytics, research, technology, or related field
- Strong attention to detail and follow-through
- Passionate about data, research, and utilizing research/data-informed decision-making to improve customer experience
- Excellent written and oral communication skills
- Strong problem-solving skills with the ability to interpret data and analytics
Qualifications
Must Haves
- Rising Junior or Senior, or a graduate student, with completed studies in UX, data analytics, research, technology, or related field
- Strong attention to detail and follow-through
- Passionate about data, research, and utilizing research/data-informed decision-making to improve customer experience
- Excellent written and oral communication skills
- Strong problem-solving skills with the ability to interpret data and analytics
Benefits
- Flexible hybrid options available, per student’s schedule.
- Our offices underwent a complete renovation in early 2024 and are equipped with state-of-the-art team collaboration rooms, a café with full breakfast/lunch service, gym, noise dampening open concept floor plan, and quiet study areas throughout.
- Plus, natural walking trails and easy access with plenty of parking.
