National Accounts Specialist

Summary

Fencing Supply Group is seeking a National Accounts Specialist to support its National Accounts Program. The role combines inside sales, customer service, and project coordination responsibilities, managing opportunities from RFQ through order completion while coordinating pricing, communication, order tracking, and reporting.

Responsibilities

• Manage and coordinate RFQs, RFPs, and pricing requests for National Accounts
• Develop accurate, timely quotes across multiple product categories and vendor partners
• Partner with NAMs, OSRs, and estimating teams to ensure pricing alignment, competitiveness, and consistency across the program
• Present quotes and revisions in a clear, customer-ready format
• Act as the primary internal coordinator for assigned National Account projects
• Facilitate communication between customers and internal teams—NAMs, OSRs, ISRs, branches, vendors, freight providers, and operations
• Provide proactive updates related to quote status, order progress, delivery schedules, and changes
• Ensure smooth handoffs from quote ? order ? delivery, resolving issues quickly and professionally
• Enter and maintain project data in internal systems (ERP/CRM)
• Build and manage an Order Report for each project, including: Order status; Shipment / delivery timelines; Change requests, delays, and issues
• Ensure order accuracy, confirm fulfillment, and support project close-out documentation

Skills

• 3–5+ years of experience in inside sales, customer service, estimating, or project coordination—preferably within fencing, construction, distribution, or building materials
• Strong understanding of commercial and industrial fence products, or the ability to learn quickly
• Proven ability to manage multiple projects and competing priorities under tight timelines
• Exceptional attention to detail, follow-through, and problem-solving skills
• Excellent written and verbal communication skills with a customer-first mindset
• Proficiency in Microsoft Excel, ERP/CRM platforms (INFOR preferred), and reporting tools
• Calm, professional, and composed in fast-paced, high-volume environments

Qualifications

Must Haves

• 3–5+ years of experience in inside sales, customer service, estimating, or project coordination—preferably within fencing, construction, distribution, or building materials
• Strong understanding of commercial and industrial fence products, or the ability to learn quickly
• Proven ability to manage multiple projects and competing priorities under tight timelines
• Exceptional attention to detail, follow-through, and problem-solving skills
• Excellent written and verbal communication skills with a customer-first mindset
• Proficiency in Microsoft Excel, ERP/CRM platforms (INFOR preferred), and reporting tools
• Calm, professional, and composed in fast-paced, high-volume environments