Treasury Management Product Manager - Check & ACH Positive Pay, Fraud Prevention Solution

Summary

Flagstar Bank is seeking a Treasury Management Product Manager II who will be responsible for the research, design, development, and delivery of new value-added products. This role involves collaborating with various teams to ensure successful product launches and compliance with industry regulations.

Responsibilities

• Ideate and develop compelling products for Flagstar’s retail and wholesale clients
• Oversee product metrics, launches and product performance and ensure success against product goals and expectations
• Ensure continuous improvement in the product as well as ensure that product compliance meets market needs
• Keep abreast of industry – along with both traditional and non-traditional competition
• Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation
• Work closely with MIS/Data science team and translate business requirements as required
• Work closely with business leaders to understand business objectives
• Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program
• Aggressively learn industry dynamics
• Understand and develop a perspective on payment industry – both traditional and non-traditional products and rails
• Develop, maintain and own product roadmap that balance
• Strategic objectives
• Capital investments
• Differentiation in the marketplace
• Customer experience
• Compliance & risk
• Sales & distribution needs
• Develop trusted partnerships within the enterprise; coach team to develop impactful partnerships
• Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc
• Solve problems with creativity; Have critical and open conversations to align organizational forces for creating sustainable competitive differentiation
• Play a lead role in marketing products. Ensure proper training and education on product positioning and functionality. Ensure products resonate with customers through research and that product maintenance is continuous. Actively promote and support the product portfolio throughout the organization
• Align organization – HR, compliance, risk, IT, finance and other support groups – for collaborative impact
• Uses independent judgement and discretion to make decisions
• Analyzes and resolves problems
• Performs special projects, and additional duties and responsibilities as required
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations

Skills

• Education level required: Undergraduate Degree (4 years or equivalent) Business Administration, Economics, Marketing or related field. Banking experience in the same or similar role may be considered
• Minimum experience required: 4+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry
• Experience developing and driving product strategy or sales
• Experience gathering and transforming customer and business needs into an actionable product roadmap that has driven business results
• Experience creating product artifacts, including market research summaries, competitive analyses, product comparisons, business cases, business and product requirements, business and product workflows, and customer journey maps
• Experience with digital product development, including ability to work cross-functionally to drive delivery
• Education level preferred: Master's Degree (or Postgraduate equivalent)
• Certified Treasury Professional CTP and/or Accredited ACH Professional (AAP) preferred

Qualifications

Must Haves

• Education level required: Undergraduate Degree (4 years or equivalent) Business Administration, Economics, Marketing or related field. Banking experience in the same or similar role may be considered
• Minimum experience required: 4+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry
• Experience developing and driving product strategy or sales
• Experience gathering and transforming customer and business needs into an actionable product roadmap that has driven business results
• Experience creating product artifacts, including market research summaries, competitive analyses, product comparisons, business cases, business and product requirements, business and product workflows, and customer journey maps
• Experience with digital product development, including ability to work cross-functionally to drive delivery

Nice to Haves

• Education level preferred: Master's Degree (or Postgraduate equivalent)
• Certified Treasury Professional CTP and/or Accredited ACH Professional (AAP) preferred

Benefits

• Providing teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance
• A comprehensive leave program