Weddind and Social Sales Manager

Summary

Four Seasons creates luxury guest experiences through genuine hospitality and a strong employee culture. The Wedding and Social Sales Manager secures and manages profitable wedding, social, and celebration business, including group events and resort buy-outs. The role involves prospecting, conducting property tours, coordinating event sales and planning, finalizing bookings, negotiating contracts, and ensuring client satisfaction.

Responsibilities

• Actively solicit new business and respond to inquiries with the intention of confirming profitable business and achieving Sales Goals
• Conduct property tours and entertain planners of social events, weddings and homeowner events
• Coordinate the sales efforts between sales department and events to insure proper utilization of event space to yield maximum revenues
• Execute the planning of events after selling
• Finalize the requirements of confirmed bookings while maximizing revenue
• Ensure satisfaction of client at the outset of all events
• Assist with all guest inquires within the Sales, Marketing and Events Department, including assistance with high telephone volume and walk-in site inspections
• Be fully versed in the facilities and capabilities of the resorts competitive set
• Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved
• Have a strong attention to detail, monitor quality and be obsessively service oriented

Skills

• At least 3 years previous experience handling weddings and social market for a luxury resort
• Excellent reading, writing & oral proficiency in the **English and Spanish** language
• Proven interpersonal skills with a track record of successful client interactions
• Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Cvent, Delphi and Opera
• Knowledge of Delphi Sales and Catering Software
• Ability to travel as needed to prospect and secure business for the hotel
• Full-time position
• Shifts may include early mornings, evenings, weekends, and holidays depending on operational needs
• Position based on property preferred. However, open to remote position in key feeder market
• College education in Hospitality preferred

Qualifications

Must Haves

• At least 3 years previous experience handling weddings and social market for a luxury resort
• Excellent reading, writing & oral proficiency in the **English and Spanish** language
• Proven interpersonal skills with a track record of successful client interactions
• Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Cvent, Delphi and Opera
• Knowledge of Delphi Sales and Catering Software
• Ability to travel as needed to prospect and secure business for the hotel
• Full-time position
• Shifts may include early mornings, evenings, weekends, and holidays depending on operational needs

Nice to Haves

• Position based on property preferred. However, open to remote position in key feeder market
• College education in Hospitality preferred

Benefits

• An attractive annual incentive plan for management and Department Head positions.
• Transportation service from San Lucas and San José del Cabo to the resort.
• Uniform laundry service.
• Training programs and in-house workshops to support your professional development.
• Recognition programs that celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year.
• Open to a remote position in a key feeder market.