Field Service Engineer - Northeast US

Summary

Franklin Electric is a global provider of water and energy systems. The Field Service Engineer provides technical training, troubleshoots and installs products, represents products at events, gathers market intelligence, prepares reports, and communicates with customers and stakeholders across the Northeast region.

Responsibilities

• Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers
• Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations
• Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed
• Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires
• Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products
• Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization

Skills

• This role is required to reside within the Northeast region of the US
• Bachelor's degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience (required)
• Travels 70 percent of the time, including up to 50 percent overnight travel
• Three to five years of related water systems or industry experience (preferred)

Qualifications

Must Haves

• This role is required to reside within the Northeast region of the US
• Bachelor's degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience (required)
• Travels 70 percent of the time, including up to 50 percent overnight travel

Nice to Haves

• Three to five years of related water systems or industry experience (preferred)

Benefits

• Fully remote work arrangement
• Training, certifications, mentorship, leadership programs, tuition reimbursement, and one-on-one coaching
• Generous paid time off & holidays
• Paid parental leave & on-site motherhood rooms
• On site café & complimentary beverage stations
• Indoor fitness facility & outdoor walking paths
• 401(k) with matching & service contributions
• Health, dental, vision, life insurance
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Professional development assistance
• Health & wellness programs