Solutions Engineer (Presales)

Summary

GAINS is on a mission to make supply chains smarter, faster, and self-improving, powered by AI. The Solutions Engineer is a technical presales partner responsible for translating complex supply chain planning concepts into compelling demonstrations and works closely with the sales team to drive enterprise sales engagements.

Responsibilities

• Own the technical discovery process for enterprise prospects, uncovering operational pain points, data environments, and planning maturity to inform a tailored solution narrative
• Design and deliver customized demos of the GAINS Decision Engineering & Orchestration (DEO) platform, aligning product capabilities to each prospect's specific supply chain challenges
• Build and maintain demo environments, data sets, and scenario libraries that reflect real-world use cases across GAINS's key verticals (distribution, manufacturing, aftermarket)
• Respond to RFPs, RFIs, and security questionnaires with accurate, differentiated, and well-positioned responses in collaboration with Product and Engineering
• Lead proof-of-concept (POC) engagements, including scoping, setup, execution, and results presentation, ensuring clear alignment between POC outcomes and prospect success criteria
• Partner with Account Executives on deal strategy, account planning, and competitive positioning to strengthen GAINS's standing throughout the evaluation process
• Communicate prospect feedback, feature gaps, and competitive intelligence to Product Management and Engineering to influence roadmap prioritization
• Support the development of solution playbooks, demo scripts, and technical sales collateral for use across the team
• Participate in field events, webinars, and prospect workshops as a subject matter expert on GAINS's planning methodology and platform capabilities

Skills

• 5+ years in a presales, solutions engineering, or solutions consulting role at a B2B enterprise software company
• Demonstrated ability to lead complex technical evaluations and POCs with enterprise buyers across multiple stakeholders
• Working knowledge of supply chain planning concepts including demand planning, inventory optimization, S&OP, and replenishment
• Strong presentation and communication skills with the ability to adapt technical depth to audiences ranging from planners to C-suite executives
• Experience configuring and delivering SaaS platform demonstrations tailored to prospect-specific use cases and data
• Comfort navigating ambiguity in enterprise sales cycles and working collaboratively with Account Executives on deal strategy
• Ability to translate functional requirements into clear, credible solution narratives without overpromising on product capabilities
• Bachelor's degree in supply chain, engineering, business, information systems, or a related field (or equivalent practical experience)
• Hands-on experience with supply chain planning software
• Familiarity with ERP systems (SAP, Oracle, Microsoft Dynamics) and how planning tools integrate within broader technology stacks
• Experience with data analysis or visualization tools (Excel, SQL, Power BI, Tableau) used to support presales discovery or POC analysis
• Prior experience in a supply chain practitioner role (demand planner, inventory analyst, S&OP lead) that informs the buyer's perspective

Qualifications

Must Haves

• 5+ years in a presales, solutions engineering, or solutions consulting role at a B2B enterprise software company
• Demonstrated ability to lead complex technical evaluations and POCs with enterprise buyers across multiple stakeholders
• Working knowledge of supply chain planning concepts including demand planning, inventory optimization, S&OP, and replenishment
• Strong presentation and communication skills with the ability to adapt technical depth to audiences ranging from planners to C-suite executives
• Experience configuring and delivering SaaS platform demonstrations tailored to prospect-specific use cases and data
• Comfort navigating ambiguity in enterprise sales cycles and working collaboratively with Account Executives on deal strategy
• Ability to translate functional requirements into clear, credible solution narratives without overpromising on product capabilities
• Bachelor's degree in supply chain, engineering, business, information systems, or a related field (or equivalent practical experience)

Nice to Haves

• Hands-on experience with supply chain planning software
• Familiarity with ERP systems (SAP, Oracle, Microsoft Dynamics) and how planning tools integrate within broader technology stacks
• Experience with data analysis or visualization tools (Excel, SQL, Power BI, Tableau) used to support presales discovery or POC analysis
• Prior experience in a supply chain practitioner role (demand planner, inventory analyst, S&OP lead) that informs the buyer's perspective

Benefits

• Comprehensive benefits package including premium health coverage
• Unlimited PTO
• Professional development support
• Collaborative presales environment with strong AE partnership
• Executive support
• Access to internal subject matter experts across Product and Customer Success
• Low-bureaucracy culture where great ideas win
• Feedback is welcomed, and results are recognized
• Flexible remote-first work environment with a collaborative, inclusive team culture
• Social impact programs
• Volunteer opportunities
• Commitment to sustainability