Solutions Consultant II

Summary

Salsify is a provider of commerce infrastructure and digital shelf solutions that helps brand manufacturers, distributors, and retailers improve digital commerce experiences. The Solutions Consultant II partners with Sales, Product, Customer Success, Professional Services, and Marketing to translate complex business requirements into tailored solutions, lead demonstrations and architecture reviews, and communicate the value of Salsify’s platform to technical and non-technical stakeholders.

Responsibilities

• Partner with the Sales team to create and deliver business value across industrial manufacturing and distribution accounts - including participating in discovery sessions, developing creative solutions, leading product demonstrations and architecture reviews, and driving deal strategy
• Translate complex business requirements into actionable technical capabilities, designing tailored solutions that address each customer’s unique challenges and goals
• Maintain technical knowledge of Salsify’s product offerings and customer success stories in order to tie functionality back to desired business outcomes
• Build great relationships and trust with prospects and customers by providing industry thought leadership and expertise
• Be a trusted advisor within the Solutions Consulting team and with cross-functional teams:
• With Product to advocate for customer needs and influence product roadmap
• With Customer Success to set customers up for ongoing adoption and growth
• With Professional Services to understand and prioritize services scope
• With Marketing to be the face of product messaging and provide market feedback
• Leverage your consultative leadership and creative problem solving skills to differentiate Salsify in a competitive market, directly impacting customer growth and satisfaction
• Use your strategic influence and storytelling ability to clearly communicate the value of Salsify’s platform to both technical and non-technical stakeholders

Skills

• 3-5+ years experience in a customer-facing technical role such as Solutions Consultant, Solutions Engineer, or Sales Engineer for B2B SaaS solutions
• Prior experience in industrial manufacturing, distribution, or a closely adjacent B2B vertical
• Creative, “art of the possible” approach to problem solving to drive what's best for the customer and for Salsify
• Entrepreneurial spirit with the desire to be challenged, execute, achieve, and win
• Strong communication and presentation skills with an influential presence in front of executive audiences
• Positive, team player mentality
• Deep technical aptitude and understanding of complex data flows and enterprise architecture
• Ability and willingness for 20-25% travel
• Programming expertise preferred but not required

Qualifications

Must Haves

• 3-5+ years experience in a customer-facing technical role such as Solutions Consultant, Solutions Engineer, or Sales Engineer for B2B SaaS solutions
• Prior experience in industrial manufacturing, distribution, or a closely adjacent B2B vertical
• Creative, “art of the possible” approach to problem solving to drive what's best for the customer and for Salsify
• Entrepreneurial spirit with the desire to be challenged, execute, achieve, and win
• Strong communication and presentation skills with an influential presence in front of executive audiences
• Positive, team player mentality
• Deep technical aptitude and understanding of complex data flows and enterprise architecture
• Ability and willingness for 20-25% travel

Nice to Haves

• Programming expertise preferred but not required

Benefits

• This role offers a commission bonus.
• Eligible roles may also have a commission plan or a bonus incentive.
• All Salsify employees receive equity in the form of stock options.
• All full-time employees are invited to participate in the Total Rewards plan, which includes health & medical benefits, flexible spending accounts, and flexible PTO.