Field Service Engineer 1

Summary

GE HealthCare is a global medical technology and digital solutions innovator. The Field Service Engineer 1 performs preventative maintenance, installations, troubleshooting, and repairs on XR/CT/NM medical equipment in hospitals and healthcare systems across southern Illinois and Missouri. The role also involves customer relationship management, regulatory compliance, documentation, and parts ordering.

Responsibilities

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
• Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts

Skills

• Associates degree, Bachelor's degree, military education or High School Diploma/GED with 6+ years of experience servicing electrical equipment
• 2+ years of experience servicing Imaging equipment
• Valid Driver's License
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
• Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity
• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends

Qualifications

Must Haves

• Associates degree, Bachelor's degree, military education or High School Diploma/GED with 6+ years of experience servicing electrical equipment
• 2+ years of experience servicing Imaging equipment
• Valid Driver's License
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

Nice to Haves

• Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity
• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends

Benefits

• This role is remote
• This role offers relocation
• This role includes a company-paid vehicle
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• Medical, dental, and vision coverage
• Paid time off
• A 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement
• Professional development
• Great work environment
• Challenging careers