Project Manager I - Sponsor Dedicated - Patient Engagement and Co-Design

Summary

Syneos Health is a biopharmaceutical solutions organization focused on accelerating clinical development and customer success. The Project Manager I will support patient engagement strategies across clinical programs, coordinating cross-functional initiatives, deliverables, systems, vendors, patients, and healthcare professionals from planning through execution.

Responsibilities

• Support the established strategy for assigned areas of focus, including site training, patient enrollment (recruitment and retention), and/or patient and researcher engagement (insights, education, and feedback)
• Partner with program leads and cross-functional teams to deliver strategic initiatives from planning and timeline development through execution and follow-up
• Support the creation of project deliverables, including training and educational materials, by coordinating timelines, facilitating review meetings, and distributing outputs to stakeholders
• Support internal systems and communications throughout project execution
• Understand and maintain key platforms and systems that support patient engagement initiatives
• Upload and maintain eTMF records in compliance with applicable requirements
• Collaborate with team members to continuously improve standards, processes, tools, and best practices
• Demonstrate strong verbal and written communication skills with external stakeholders, including clinical trial participants and healthcare professionals (HCPs)
• Coordinate activities with external vendors, patients, and healthcare professionals
• Contribute to a team culture recognized for strategic thinking and technical leadership
• Provide technical support to ensure engagement processes are effectively integrated across functions
• Support the delivery of practical, scalable strategies that can be successfully implemented within clinical programs

Skills

• Bachelor's degree in a scientific, healthcare, or related field, or an equivalent combination of education and experience
• Minimum of 3 to 5 years of experience in the pharmaceutical, biotechnology, healthcare, or clinical research industry
• General understanding of clinical trial or protocol design and its impact on site and participant experience
• Proven ability to manage multiple priorities and deliver results against timelines
• Excellent written and verbal communication skills with internal and external stakeholders
• Demonstrated organizational skills and critical thinking abilities
• Ability to influence stakeholders and lead toward shared objectives
• Strong problem-solving skills with a track record of identifying process improvements and driving operational efficiencies
• Ability to thrive in a highly collaborative environment, both in person and virtually
• Willingness to travel up to 30-40%

Qualifications

Must Haves

• Bachelor's degree in a scientific, healthcare, or related field, or an equivalent combination of education and experience
• Minimum of 3 to 5 years of experience in the pharmaceutical, biotechnology, healthcare, or clinical research industry

Nice to Haves

• General understanding of clinical trial or protocol design and its impact on site and participant experience
• Proven ability to manage multiple priorities and deliver results against timelines
• Excellent written and verbal communication skills with internal and external stakeholders
• Demonstrated organizational skills and critical thinking abilities
• Ability to influence stakeholders and lead toward shared objectives
• Strong problem-solving skills with a track record of identifying process improvements and driving operational efficiencies
• Ability to thrive in a highly collaborative environment, both in person and virtually
• Willingness to travel up to 30-40%

Benefits

• Career development and progression
• Supportive and engaged line management
• Technical and therapeutic area training
• Peer recognition
• Total rewards program
• Company car or car allowance
• Medical, Dental and Vision health benefits
• Company match 401k
• Eligibility to participate in Employee Stock Purchase Plan
• Eligibility to earn commissions/bonus based on company and individual performance
• Flexible paid time off (PTO)
• Paid sick time, subject to applicable state and municipal requirements