Technical Product Manager

Summary

MailerLite is an email marketing services company seeking an experienced Technical Product Manager to enable engineering and internal teams. The role focuses on platform strategy and roadmap, shared technical foundations, APIs, AI interfaces, data and reporting platforms, scalability, metrics, and cross-functional product delivery.

Responsibilities

• Partnering with the technical lead to drive the strategy and roadmap for Platform, developing a deep understanding of what the platform needs next
• Working on initiatives in areas like: our public API and developer experience (versioning, documentation, observability), AI and agent interfaces such as MCP, deliverability and safety (keeping the platform clean for legitimate senders)
• Work with data and reporting platforms, collaborating closely with SRE on performance and scale
• Working on shared foundations that every other team depends on, including our design system, and regulatory work
• Working collaboratively with customers, development, design, SRE, customer support, and marketing to deliver impactful features, seamlessly launch projects, and create excitement around the product while driving innovative improvements that set the product apart
• Defining, analyzing, and optimizing metrics to grow MailerLite while measuring impact and reporting on progress
• Applying product management best practices including conducting product discovery, leveraging data insights, and exploring AI-driven innovations to uncover new product opportunities

Skills

• 4-5 years of experience working in a SaaS-focused company, including experience with platform, infrastructure, API or internal-tooling products - where your primary customers are other engineers, internal teams, or external developers
• Solid understanding or working knowledge of APIs and integrations, with experience scoping integration work with engineers
• Solid understanding of MCP and current AI trends, with an AI-first approach to your own work: research, documentation, delivery
• Strong collaboration and communication skills, with experience in aligning multiple product areas and stakeholders
• Experience working in agile environments alongside high-performing backend developers, leading on refinement, backlog grooming, sprint planning and prioritisation
• Demonstrated understanding of modern product discovery and delivery techniques
• Strong analytical skills, such as the ability to leverage data and AI insights to uncover opportunities and drive product improvements
• Ability to take ownership of the end-to-end idea-to-product process and work as a self-directed member of the development team
• 4h overlap with CET time zone
• Experience with ProductOps is a bonus

Qualifications

Must Haves

• 4-5 years of experience working in a SaaS-focused company, including experience with platform, infrastructure, API or internal-tooling products - where your primary customers are other engineers, internal teams, or external developers
• Solid understanding or working knowledge of APIs and integrations, with experience scoping integration work with engineers
• Solid understanding of MCP and current AI trends, with an AI-first approach to your own work: research, documentation, delivery
• Strong collaboration and communication skills, with experience in aligning multiple product areas and stakeholders
• Experience working in agile environments alongside high-performing backend developers, leading on refinement, backlog grooming, sprint planning and prioritisation
• Demonstrated understanding of modern product discovery and delivery techniques
• Strong analytical skills, such as the ability to leverage data and AI insights to uncover opportunities and drive product improvements
• Ability to take ownership of the end-to-end idea-to-product process and work as a self-directed member of the development team
• 4h overlap with CET time zone

Nice to Haves

• Experience with ProductOps is a bonus

Benefits

• Remote-first culture: Our team works remotely from around the world
• International health insurance: Provided with coverage in most countries, with a monthly payout available in select countries where coverage is limited
• Company-paid retreats: Once a year, we gather for a week to work, learn, and have fun together
• 31 days of vacation (including public holidays): We encourage you to unplug and recharge!
• 12 paid sick days: For your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children
• 4 creative days: One paid day off per quarter to do something creative and fun
• 12 parental days: Enjoy one paid day off each month to treasure time with your children
• Parental leave: 100% paid leave when welcoming a new child through birth (3 months maternity, 1 month paternity) or adoption
• Parenting budget of $1000: A $1000 special gift to celebrate the arrival of your little one, whether through childbirth or adoption
• Joy Budget: Annual allowance to spend on what brings you joy, starting at $1,000 per year and increasing over time
• MacBook and other tools: These help you to do your job efficiently