REMOTE Phone Booker / Appointment Scheduler / Producer

Summary

Globe Life is seeking a detail-oriented Remote Phone Booker to support its recruiting process. The role involves making outbound calls, scheduling and confirming candidate appointments, maintaining records, and communicating with candidates while working independently in a remote environment.

Responsibilities

• Make outbound calls to warm leads who have expressed interest in our opportunities
• Confirm candidate interest and answer basic scheduling questions
• Schedule appointments using our online calendar system
• Follow up with candidates who missed or need to reschedule appointments
• Maintain accurate notes and update candidate records in our recruiting system
• Communicate professionally through phone, email, and text when appropriate
• Collaborate with the recruiting team to keep the interview pipeline moving efficiently

Skills

• * Excellent verbal communication skills
• * Friendly, professional phone etiquette
• * Confidence making a high volume of outbound calls
• * Strong organizational and time-management abilities
• * Consistent follow-up and attention to detail
• * Ability to work independently in a remote environment
• * Positive attitude and willingness to learn
• * Basic computer skills and comfort learning new technology
• * Legally authorized to work in the United States
• * Reliable high-speed internet connection
• * Computer or laptop with webcam and microphone
• * Quiet workspace for making outbound calls
• * Comfortable using Zoom, Calendly, email, and other web-based applications (training provided)
• • Be at least 18 years of age and legally eligible to work in the United States
• • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• • Complete required training and participate in virtual meetings
• • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
• This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement
• Previous experience in appointment setting, customer service, recruiting, scheduling, call center operations, administrative support, or sales is helpful—but not required

Qualifications

Must Haves

• * Excellent verbal communication skills
• * Friendly, professional phone etiquette
• * Confidence making a high volume of outbound calls
• * Strong organizational and time-management abilities
• * Consistent follow-up and attention to detail
• * Ability to work independently in a remote environment
• * Positive attitude and willingness to learn
• * Basic computer skills and comfort learning new technology
• * Legally authorized to work in the United States
• * Reliable high-speed internet connection
• * Computer or laptop with webcam and microphone
• * Quiet workspace for making outbound calls
• * Comfortable using Zoom, Calendly, email, and other web-based applications (training provided)
• • Be at least 18 years of age and legally eligible to work in the United States
• • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• • Complete required training and participate in virtual meetings
• • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
• This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement

Nice to Haves

• Previous experience in appointment setting, customer service, recruiting, scheduling, call center operations, administrative support, or sales is helpful—but not required

Benefits

• 100% Remote Work — Work from anywhere with a reliable internet connection.
• Flexible Scheduling — Create a schedule that works around your lifestyle while meeting team goals.
• Comprehensive Training — Receive onboarding, coaching, and ongoing support to help you succeed from day one.
• Supportive Team Culture — Join a collaborative, growth-focused team that values communication, accountability, and professional development.
• Career Growth Opportunities — Build valuable recruiting and client communication skills with opportunities to expand into recruiting, leadership, and additional career paths.
• Commission-based and performance-driven compensation.
• Training, mentorship, licensing guidance, and ongoing professional development are provided.