GSI Environmental Inc.
Posted 125 days agoVerified live 1d ago
Helpdesk Technician
Brief overview
Irvine, CA - Ivine, CA 92618In-person
UndergradOr in progress
$60k–$73k/yrStated range
12 H-1B approvalsDept. of Labor
1 green cardsCertified filings
Windows OSMicrosoft 365Common business applicationsNetworking fundamentals (DNS, DHCP, VPN, etc.)Problem-solvingTechnical communicationCustomer serviceTime managementIT asset inventory managementSoftware licensing managementUser account and access managementAV and video conferencing supportTechnical documentation
About the company
GSI Environmental Inc.gsi-net.com
GSI Environmental, Inc.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.12H-1B approved
100%approval rate
8new H-1B hires
1PERM certified
$91,494median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20234
20244
20251
20263
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20251
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20251
Top sponsored roles
Environmental Engineer II
Job description
Summary
GSI Environmental Inc. is a privately held, employee-owned company known for its high-quality environmental services. They are seeking a Help Desk Technician to provide dedicated IT support for their Irvine, California office and serve as the primary IT point of contact for West Coast employees.
Responsibilities
- Provide first-level technical support to users via in-person assistance, phone, email, or chat
- Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, applications, and network connectivity
- Log, track, and document all help desk requests using the company’s ticketing system
- Escalate unresolved issues to the appropriate internal teams or third-party vendors
- Set up and configure hardware and software for new hires and assist with IT onboarding
- Maintain and update IT asset inventory and software licensing records
- Assist in maintaining user accounts, email, and access permissions
- Support conference room technology, video conferencing tools, and AV equipment
- Maintain technical documentation and user guides for common issues and solutions
- Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization-wide IT projects
Skills
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- Proficiency with Windows OS, Microsoft 365, and common business applications
- Familiarity with networking fundamentals (DNS, DHCP, VPN, etc.)
- Strong problem-solving skills and the ability to clearly explain technical issues to non-technical users
- Excellent customer service and communication skills
- Ability to prioritize tasks and manage time effectively in a fast-paced environment
- Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar
Qualifications
Must Haves
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- Proficiency with Windows OS, Microsoft 365, and common business applications
- Familiarity with networking fundamentals (DNS, DHCP, VPN, etc.)
- Strong problem-solving skills and the ability to clearly explain technical issues to non-technical users
- Excellent customer service and communication skills
- Ability to prioritize tasks and manage time effectively in a fast-paced environment
Nice to Haves
- Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar
Benefits
- Superior compensation
- Benefits
- Professional development
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