Marketing & Client Engagement Specialist

Summary

Guided by LJ Travel is seeking a Marketing & Client Engagement Specialist to support marketing and relationship-building activities in the travel industry. The role involves communicating with prospective and existing clients, creating travel-related content, researching travel experiences, and connecting travelers with suitable vacation options.

Responsibilities

• Develop and maintain positive relationships with prospective and existing clients
• Assist with marketing and client engagement activities
• Communicate with prospective travelers to learn about their interests and vacation goals
• Help create engaging travel-related content for social media and other communication channels
• Follow up with prospective clients and maintain ongoing communication
• Research destinations, resorts, cruises, activities, and travel experiences
• Help connect client interests with appropriate vacation options and experiences
• Develop ideas for reaching and engaging new prospective clients
• Learn travel suppliers, destinations, booking resources, and available travel products
• Complete destination, supplier, and industry training
• Maintain organized client information and follow-up activities
• Stay informed about travel trends, destinations, and experiences that may interest clients

Skills

• Strong written and verbal communication skills
• Comfortable starting conversations and developing relationships with others
• Strong organizational and follow-up skills
• Creative thinking and willingness to develop new ideas
• Comfortable using social media and online communication tools
• Ability to manage time and work independently
• Comfortable learning new technology and online platforms
• Interest in marketing, relationship building, social media, or client engagement
• Genuine interest in travel and learning about destinations and experiences
• Willingness to complete training and continue developing new skills
• Previous experience in marketing, hospitality, sales, social media, communications, or other client-facing roles is helpful but not required

Qualifications

Must Haves

• Strong written and verbal communication skills
• Comfortable starting conversations and developing relationships with others
• Strong organizational and follow-up skills
• Creative thinking and willingness to develop new ideas
• Comfortable using social media and online communication tools
• Ability to manage time and work independently
• Comfortable learning new technology and online platforms
• Interest in marketing, relationship building, social media, or client engagement
• Genuine interest in travel and learning about destinations and experiences
• Willingness to complete training and continue developing new skills

Nice to Haves

• Previous experience in marketing, hospitality, sales, social media, communications, or other client-facing roles is helpful but not required

Benefits

• Travel industry training
• Destination and supplier education
• Marketing and client engagement resources
• Access to travel planning and booking resources
• Ongoing training and professional development
• Support as you learn and develop your skills
• Remote flexibility