Business Systems Analyst, Library Systems

Summary

Getty Digital is re-imagining how data, software, and systems can enhance the experience for various stakeholders interacting with rich information. The Business Systems Analyst, Library Systems will support library management services, evaluate application issues, and maintain documentation while collaborating with staff and stakeholders.

Responsibilities

• Provide support for Alma, Ex Libris’ library management service platform
• Provide support for ILLiad, OCLC and Atlas’ interlibrary loan application
• Provide support for Springshare suite of library applications (LibApps)
• Performs tasks related to library systems projects
• Conducts research on best practices, standards and case studies related to library systems
• Collaborates with program staff and application vendor support to optimize systems
• Evaluates library-related data and system configurations to resolve reported issues
• Assist in testing system upgrades and enhancements in sandbox environment, develop testing scripts, and coordinate testing with staff
• Documents user requirements and develops end-user documentation and user facing knowledge articles
• Follows department procedures

Skills

• Bachelor's degree in a related field or a combination of education and relevant experience
• 0-2 years experience with IT systems
• Experience working with library systems, preferably in the academic or cultural heritage domains
• Knowledge of current and emerging library technologies, metadata standards, workflows, and best practices
• Experience remediating metadata in different formats and standards, including MARC and EAD
• Proficiency with HTML, CSS, XML, and XSLT
• Ability to learn new technologies and tools quickly, as needed
• Skilled at creating and maintaining documentation
• Creative problem-solving and curiosity
• Ability to work under little to no supervision
• Strong communication skills, and the ability to adapt communication to varying audiences
• Tact, diplomacy, and ability to work with a wide variety of audiences, including the ability to quickly develop good working relationships within a large organization
• Direct experience with Alma (library management system), ILLiad and/or Springshare is highly desirable
• Experience working with and using Python and APIs, preferred (will require developing this expertise)
• Interest in developing service design and product management skills

Qualifications

Must Haves

• Bachelor's degree in a related field or a combination of education and relevant experience
• 0-2 years experience with IT systems
• Experience working with library systems, preferably in the academic or cultural heritage domains
• Knowledge of current and emerging library technologies, metadata standards, workflows, and best practices
• Experience remediating metadata in different formats and standards, including MARC and EAD
• Proficiency with HTML, CSS, XML, and XSLT
• Ability to learn new technologies and tools quickly, as needed
• Skilled at creating and maintaining documentation
• Creative problem-solving and curiosity
• Ability to work under little to no supervision
• Strong communication skills, and the ability to adapt communication to varying audiences
• Tact, diplomacy, and ability to work with a wide variety of audiences, including the ability to quickly develop good working relationships within a large organization

Nice to Haves

• Direct experience with Alma (library management system), ILLiad and/or Springshare is highly desirable
• Experience working with and using Python and APIs, preferred (will require developing this expertise)
• Interest in developing service design and product management skills

Benefits

• Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
• 403(b) Employee Investment retirement plan – with up to 5% Getty Match
• Getty contribution of 6%, on behalf of employee, to 401(a) retirement account
• Educational Assistance and professional development
• Paid Vacation, Sick and Personal Days
• 12 Paid Holidays
• Many positions have bi-weekly Off-Fridays
• On-Site Fitness Center at Getty Center
• Community service opportunities