Remote Travel Logistics Coordinator

Summary

Hallford Travels is seeking a friendly, dependable, and service-oriented Remote Travel Logistics Coordinator. The role supports clients throughout the travel planning process by coordinating travel arrangements, responding to questions, communicating with suppliers, maintaining booking records, and providing pre- and post-travel assistance.

Responsibilities

• Provide excellent customer service to clients planning travel
• Assist with coordinating travel logistics including vacation packages, cruises, tours, hotel accommodations, and transportation details
• Respond to client questions and provide helpful travel-related information
• Communicate with travel suppliers to confirm reservations and itinerary details
• Maintain accurate records of client interactions and travel bookings
• Stay informed on travel promotions, supplier updates, and destination information
• Provide assistance to clients before and after travel when needed

Skills

• Strong customer service and communication skills
• Ability to work independently in a remote environment
• Comfortable using email, online platforms, and basic computer tools
• Organized with strong attention to detail
• Positive attitude and professional communication style
• Previous experience in customer service, travel, or logistics coordination is helpful but **not required**

Qualifications

Must Haves

• Strong customer service and communication skills
• Ability to work independently in a remote environment
• Comfortable using email, online platforms, and basic computer tools
• Organized with strong attention to detail
• Positive attitude and professional communication style

Nice to Haves

• Previous experience in customer service, travel, or logistics coordination is helpful but **not required**

Benefits

• Remote work opportunity
• Flexible scheduling options
• Access to travel industry training and resources
• Ongoing support from an experienced travel team
• Travel industry perks and supplier discounts when available