Digital Product Analyst

Summary

HCA Healthcare is a leading healthcare provider that focuses on transforming data into actionable insights to improve patient outcomes. The Digital Product Analyst will support the pod team by translating business needs into actionable requirements and performing analysis to optimize product performance and user satisfaction.

Responsibilities

• Collect and document detailed business requirements from stakeholders, translating them into user stories for the tech lead to translate into engineering tasks for engineers/developers
• Define detailed key results to support pod objectives; perform analyses as needed for OKR measurement, particularly before data pipelines have been set up
• Support product owner in day-to-day tasks, particularly around sprint management
• Assist with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the pod
• Work with Product Owner to develop Objectives and Key Results; define measurement strategies for key results (e.g., how to collect data, source system identification) and set measurement methodology
• Work with other Data Engineers or other pod members to create data pipelines and analyses to measure key results automatically
• Work with experience / UX designer to codify business processes and identify areas for improvement
• Work with experience / UX designer to reflect user acceptance criteria in user stories
• Work with adoption teams and process/experience designer to translate user feedback into feature specifications
• Work with change management personnel to define change management strategies; work with adoption and scaling teams to help coordinate scaling
• Assist with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the pod
• Use statistical tools and data visualization techniques to communicate insights effectively to stakeholders
• Create comprehensive documentation and presentation materials (including process flows, product feature details, and user guides or explanations)
• Collect, analyze, and interpret product performance data to identify trends, issues, and opportunities for improvement

Skills

• Bachelors degree in Business, Computer Science, Economics, or related field required
• 1+ years of experience in the use case domain area, with strong communication (verbal, written) skills
• Strong problem solver with experience in both technical and functional areas required
• Onsite position located in Nashville, TN
• Masters degree in a relevant field preferred
• Certification in Data Analytics, Business Analytics, or related fields preferred
• Familiarity with Agile or Scrum methodologies preferred

Qualifications

Must Haves

• Bachelors degree in Business, Computer Science, Economics, or related field required
• 1+ years of experience in the use case domain area, with strong communication (verbal, written) skills
• Strong problem solver with experience in both technical and functional areas required
• Onsite position located in Nashville, TN

Nice to Haves

• Masters degree in a relevant field preferred
• Certification in Data Analytics, Business Analytics, or related fields preferred
• Familiarity with Agile or Scrum methodologies preferred