Integration Implementation Analyst

Summary

HealthStream provides healthcare workforce solutions, including learning, clinical development, credentialing, and scheduling applications. The Integration Implementation Analyst owns the full lifecycle of integration workstreams across concurrent CredentialStream implementation projects, from requirements gathering through go-live and stabilization. The role partners with technical teams, implementation managers, clients, and stakeholders to design, deploy, troubleshoot, and document secure, scalable integrations.

Responsibilities

• You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training
• Manage tasks across multiple software implementation projects simultaneously, ensuring alignment with business goals and delivering high-quality results within timeline and budgetary targets
• Own full lifecycle execution of the integrations workstream across multiple Credentialing implementation projects, from requirements through go-live and stabilization
• Monitor, track, and report on integration progress, proactively identifying risks, delays, and dependencies and driving resolution
• Maintain accountability for successful delivery of all integrations within project timelines and scope
• Lead requirements gathering and assist in translating business needs into technical interface design specifications
• Partner with Implementation Managers to align integration timelines with overall project plans and milestones
• Provide support and best practice recommendations to clients within healthcare environments in configuration, building, testing, and deployment interfaces using standards such as HL7, APIs, XML, and standardized flat file imports
• Troubleshoot and resolve interface and data integrity issues
• Identify and manage risks specific to integrations including data quality, dependencies, and interoperability challenges
• Ensure compliance with HIPAA and organizational security standards
• Develop and maintain technical documentation, including interface specifications and mapping documents
• Identify and oversee risks, dependencies, and technical challenges to ensure workstream success
• Collaborate with cross-functional teams to identify workstream risks and develop mitigation strategies to ensure successful delivery of technical components
• Facilitate integration focused project meetings and ensure action items are tracked and completed on time
• Facilitate communication between technical teams and stakeholders, translating business requirements into technical solutions
• Perform data and business analysis, providing recommendations for data integrity and normalization
• Monitor project workstream progress, tracking key metrics, and ensuring timely delivery of milestones; Communicating integration workstream status, risks, and issues to stakeholders and HSTM executive leadership in a clear and concise manner
• Support post-go-live stabilization and transition to support teams
• Ensure project workstream documentation is complete, accurate, and up to date
• Public speaking; Presenting at user conferences and in webinars
• Understand HSTM software functionality to support client business objectives and processes
• Adherent to documented standard operating procedures for Implementations
• Travel to client sites as needed
• You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training

Skills

• * Bachelor's degree in Computer Science, Information Systems, or related field
• * 3–5 years of experience in healthcare IT interface development and support
• * 3–5 years of experience working on software implementations or technical projects (within a healthcare related environment highly desired)
• * Proficiency with Microsoft programs and project management tools, including MS Project, Teams, Word, Outlook, Excel, SharePoint, and PowerPoint
• * Strong analytical and problem-solving skills
• * Strong technical project management and organizational skills
• * Proficiency with HL7, APIs, XML, and flat file integrations
• * Experience with Corepoint, Rhapsody, Cloverleaf or similar integration engines
• * Strong SQL skills for data analysis and troubleshooting
• * Experience with Python or Perl scripting
• * Knowledge of Epic, Cerner, and data warehouse environments
• * Understanding of HIPAA regulations
• * Excellent problem solving, critical thinking and stakeholder communication skills
• * Experience with risk management
• * Client-facing customer service skills
• * Strong interpersonal and communication skills to interact with technical and non-technical teams
• * High adaptability with the ability to manage multiple projects simultaneously in a fast-paced environment
• * Effective negotiation skills
• * Ability to meet deadlines and manage multiple tasks simultaneously
• * Ability to own and drive integration deliverables within complex implementation programs
• * Ability to manage multiple priorities in a fast-paced environment
• * Strong attention to detail in technical documentation and validation
• * Collaborative mindset with cross-functional teams
• * Proactive and solutions-oriented approach to risk management
• * Effective collaboration with diverse teams
• * Professional poise and comfort in leading discussions with clients
• * Ability to manage multiple client relationships
• * Meticulous attention to detail for documentation
• * Ability to travel up to 20% of the time
• * Extensive phone and computer usage
• * Ability to lift up-to 20 lbs
• * Primarily sedentary work in a remote office environment
• * PMP certification preferred
• * Experience with SalesForce is preferred

Qualifications

Must Haves

• * Bachelor's degree in Computer Science, Information Systems, or related field
• * 3–5 years of experience in healthcare IT interface development and support
• * 3–5 years of experience working on software implementations or technical projects (within a healthcare related environment highly desired)
• * Proficiency with Microsoft programs and project management tools, including MS Project, Teams, Word, Outlook, Excel, SharePoint, and PowerPoint
• * Strong analytical and problem-solving skills
• * Strong technical project management and organizational skills
• * Proficiency with HL7, APIs, XML, and flat file integrations
• * Experience with Corepoint, Rhapsody, Cloverleaf or similar integration engines
• * Strong SQL skills for data analysis and troubleshooting
• * Experience with Python or Perl scripting
• * Knowledge of Epic, Cerner, and data warehouse environments
• * Understanding of HIPAA regulations
• * Excellent problem solving, critical thinking and stakeholder communication skills
• * Experience with risk management
• * Client-facing customer service skills
• * Strong interpersonal and communication skills to interact with technical and non-technical teams
• * High adaptability with the ability to manage multiple projects simultaneously in a fast-paced environment
• * Effective negotiation skills
• * Ability to meet deadlines and manage multiple tasks simultaneously
• * Ability to own and drive integration deliverables within complex implementation programs
• * Ability to manage multiple priorities in a fast-paced environment
• * Strong attention to detail in technical documentation and validation
• * Collaborative mindset with cross-functional teams
• * Proactive and solutions-oriented approach to risk management
• * Effective collaboration with diverse teams
• * Professional poise and comfort in leading discussions with clients
• * Ability to manage multiple client relationships
• * Meticulous attention to detail for documentation
• * Ability to travel up to 20% of the time
• * Extensive phone and computer usage
• * Ability to lift up-to 20 lbs
• * Primarily sedentary work in a remote office environment

Nice to Haves

• * PMP certification preferred
• * Experience with SalesForce is preferred

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement
• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Mental and Physical Health Support
• Work-from-home flexibility
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego
• Hybrid work environment
• Company-sponsored onsite social events for development, connection, and celebration