Senior Associate, Sales Operations

Summary

HealthVerity is a healthcare data company that enables privacy-protected real-world data exchange for healthcare and life sciences organizations. The Sales Operations Senior Associate will support Sales processes, CRM tools, reporting, analytics, incentive compensation, and cross-functional initiatives to improve operational efficiency and commercial performance.

Responsibilities

• Assist in driving our commercial rhythm of business and Sales process by supporting the design and implementation of our Sales processes and CRM
• Support our regular rhythm of business analytics and reporting; Utilize SQL and business intelligence tools to manage and manipulate commercial data in order to provide leadership with a clear understanding of team performance
• Work directly with Commercial Operations leaders to administer Sales team Incentive Compensation Plans
• Help identify opportunities for process improvement, make recommendations, and support execution on cross functional projects to improve operational efficiency
• Design and build reports and dashboards within our CRM and business intelligence tools
• Support development of our CRM to ensure that we are measuring, analyzing and reporting commercial KPIs
• Reduce bottlenecks to increase the velocity of the Sales process; help introduce automation and additional tools where appropriate

Skills

• Bachelor's Degree required
• 3+ years of Sales Operations or related experience, preferably within a startup/growth SaaS environment
• Power user of Salesforce, admin experience a plus
• Power user of Excel/Google Sheets including comfort with Pivot tables and charts
• Comfort with manipulating data including experience using and writing SQL queries
• Experience analyzing and visualizing data in Excel/Google Sheets and/or in business intelligence tools such as Tableau, PowerBI, or QuickSight
• Experience in health information technology, life sciences, or related industry

Qualifications

Must Haves

• Bachelor's Degree required
• 3+ years of Sales Operations or related experience, preferably within a startup/growth SaaS environment
• Power user of Salesforce, admin experience a plus
• Power user of Excel/Google Sheets including comfort with Pivot tables and charts
• Comfort with manipulating data including experience using and writing SQL queries
• Experience analyzing and visualizing data in Excel/Google Sheets and/or in business intelligence tools such as Tableau, PowerBI, or QuickSight

Nice to Haves

• Experience in health information technology, life sciences, or related industry

Benefits

• Annual bonus opportunity for non-commissioned roles
• Health, dental, and vision coverage starting on day 1
• 401(k) plan
• Equity program, with new hire equity grants beginning at the Director level and above
• Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area
• Generous PTO targeted at 4 weeks per year, including vacation, personal and sick time
• Paid parental leave
• 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents
• Comprehensive and individualized onboarding, including a mentorship program, departmental talks, and a library of resources available beginning day 1 for each new team member
• Biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member
• An annual budget to support professional development pursuits