Sales Representative

Summary

Hendrick Automotive Group is seeking a Sales Representative to sell new or used vehicles profitably while ensuring customer satisfaction. The role involves assisting customers with vehicle selection, demonstrating features, completing sales documentation, arranging delivery and registration, developing business, and addressing customer concerns.

Responsibilities

• Meets dealership sales goals
• Greets customer and determines make, type, and quality of vehicle desired
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive
• Suggests optional equipment for customer to purchase
• Computes and quotes sales price, including tax, trade-in allowance, and discount
• Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract
• Arranges for delivery and registration of vehicle
• Researches availability of models and optional equipment
• Engages in business development
• Addresses customer concerns
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
• Other duties as assigned

Skills

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions
• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree
• Accounting
• Automotive
• Business
• Human Resources
• Information Technology
• Up to 3 years
• 3-5 years
• 5+ years
• Prior sales and/or customer service experience desired
• Valid Driver's License
• Intermediate knowledge of Microsoft Office products.  Intermediate ability to learn web applications for customer management
• Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel
• The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit
• Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees
• Ability to add, subtract, multiply and divide
• Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations

Qualifications

Must Haves

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions
• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree
• Accounting
• Automotive
• Business
• Human Resources
• Information Technology
• up to 3 years
• 3-5 years
• 5+ years
• Prior sales and/or customer service experience desired
• Valid Driver's License
• Intermediate knowledge of Microsoft Office products.  Intermediate ability to learn web applications for customer management
• Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel
• The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit
• Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees
• Ability to add, subtract, multiply and divide
• Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations