IT Business Analyst, Digital Platforms

Summary

Herc Rentals is a leading equipment rental supplier in North America, seeking a highly motivated Business Analyst for their IT Digital Platforms group. The role involves supporting the software development lifecycle, quality assurance of digital solutions, and enhancing business processes and user experience.

Responsibilities

• Support SDLC: Support the development of project documentation, including business requirements documents (BRD), functional specifications, and use cases
• Support Quality: Participate in quality assurance testing (QA) to ensure that solutions meet business needs and requirements
• Help Troubleshoot: Assist in tier 2 escalation of issues related to digital platforms and communicate findings to appropriate teams for resolution
• Research Emergent Technologies: Stay updated on industry trends and emerging technologies that could enhance our digital platforms
• Identify Opportunities: Assist in the analysis of business processes to identify opportunities for improvement and optimization through digital solutions
• Provide Project Insight: Conduct data analysis and reporting to support decision-making and track project performance metrics
• Collaborate Effectively: Work closely with cross-functional teams, including IT, product owners, and business stakeholders to gather and document business requirements for digital platform initiatives

Skills

• 1-5 years of experience working in an IT environment with QA, application development, requirement gathering, and analysis of data
• Strong analytical skills with attention to detail and the ability to interpret data
• Familiarity with business analysis methodologies and tools is a plus
• Understanding of digital platforms, software development life cycle (SDLC), and project management principles
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with business intelligence tools is a plus
• Bachelor's Degree in business administration, Information Technology, or a related field
• Must be very organized and self-motivated / independent worker with keen attention to detail and follow through
• Must be able to meet critical deadlines for high visibility projects and work constructively while under pressure

Qualifications

Must Haves

• 1-5 years of experience working in an IT environment with QA, application development, requirement gathering, and analysis of data
• Strong analytical skills with attention to detail and the ability to interpret data
• Familiarity with business analysis methodologies and tools is a plus
• Understanding of digital platforms, software development life cycle (SDLC), and project management principles
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with business intelligence tools is a plus
• Bachelor's Degree in business administration, Information Technology, or a related field
• Must be very organized and self-motivated / independent worker with keen attention to detail and follow through
• Must be able to meet critical deadlines for high visibility projects and work constructively while under pressure

Benefits

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program
• 401(k) plan with company match
• Employee Stock Purchase Program
• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave.
• Military leave & support for those in the National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts
• Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance