Commercial Lines Client Service Manager - Forestry Team

Summary

Higginbotham is a company seeking a Commercial Lines Client Service Manager for their Forestry Team. The role involves assisting producers and clients with maintaining insurance coverage, processing policies, endorsements, and cancellations, while also providing technical support and maintaining client relationships.

Responsibilities

• Prepare endorsement requests to send to insurance carriers
• Follow-up on receipt of endorsements to existing policies
• Processing endorsements, including invoicing and delivery to client
• Processing of audits, including verification of rates, exposures, and prior premiums
• Handling/processing of cancellations and billing issues
• Communication with staff and clients as needed to gather needed information for changes to policies
• Knowledge of and adherence to, agency procedures
• Provide technical support to Marketing Executives and Producers as needed
• Establish and maintain relationships with both internal and external clients

Skills

• Active Property and Casualty license required (company will help candidate obtain licensure if needed)
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• 2 years of experience in property and casualty servicing preferred
• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Qualifications

Must Haves

• Active Property and Casualty license required (company will help candidate obtain licensure if needed)
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Nice to Haves

• 2 years of experience in property and casualty servicing preferred
• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Benefits

• Medical, dental, vision, prescription drug coverage
• 401K
• Equity incentive plan
• Multiple supplemental benefits for physical, emotional, and financial wellbeing
• Employee Wellness Program
• Company paid holidays, plus PTO