Humbotics Automation
Posted 29 days agoVerified live 2d ago
Service Engineer
Brief overview
Remote
Robotic SystemsHardware InstallationSoftware ConfigurationEquipment MaintenanceTechnical Troubleshooting and Repair
About the company
Humbotics Automationhumboticsautomation.com
Humbotics Automation provides installation, maintenance, and repair services for industrial robotic and automation systems.
Job description
Summary
Humbotics Automation is seeking a skilled Service Engineer to provide field-based technical support for robotic and other equipment. The role focuses on diagnosing and repairing issues, installing and configuring hardware and software, performing maintenance, supporting customers on site, and completing service reports, with approximately 80% travel.
Responsibilities
- Issue Diagnosis and Repair: Identify and resolve technical issues, ensuring equipment operates correctly and efficiently
- Robotic Component Repairs: Perform heavy repairs on robotic components to restore full functionality
- Installation and Configuration: Install new hardware and configure software components, ensuring proper setup and integration
- Maintenance: Conduct regular maintenance on equipment to ensure smooth and reliable operation
- Customer Interaction: Provide on-site support, answer customer questions, and demonstrate the effective use of equipment and software
- Reporting: Complete detailed and accurate reports on service activities and equipment status
Skills
- Proven experience in diagnosing and repairing complex technical issues, especially with robotic systems
- Expertise in hardware installation and software configuration
- Strong customer service skills with the ability to communicate technical information clearly
- Experience in conducting maintenance and troubleshooting equipment
- Excellent reporting skills and attention to detail
Qualifications
Must Haves
- Proven experience in diagnosing and repairing complex technical issues, especially with robotic systems
- Expertise in hardware installation and software configuration
- Strong customer service skills with the ability to communicate technical information clearly
- Experience in conducting maintenance and troubleshooting equipment
- Excellent reporting skills and attention to detail
Benefits
- Significant travel opportunities, with a focus on engaging directly with customers.
- Dynamic work environment with a balance of fieldwork and administrative tasks.
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