High Reliability & Operational Transformation Consultant

Summary

Innosight is a global strategy consulting firm focused on helping organizations develop growth strategies, build innovation capabilities, and accelerate new growth initiatives. The High Reliability & Operational Transformation Consultant will deliver high reliability, human performance, strategy, operations, and organizational transformation engagements, helping clients reduce operational risk, improve execution, and build resilient operating systems. The role involves diagnosing operational challenges, working with client stakeholders, and implementing practical solutions that produce measurable business results.

Responsibilities

• Assess operational performance, organizational culture, and management systems
• Evaluate reliability, safety, quality, and execution risks across complex operations
• Support High Reliability Organization transformations
• Apply Human and Organizational Performance principles to improve resilience and reduce the likelihood and impact of failures
• Facilitate operational and cultural diagnostics, workshops, interviews, and site assessments
• Conduct root-cause analyses and identify systemic barriers to sustained performance
• Help clients understand and address complexity that impedes operational effectiveness
• Support the design and implementation of Integrated Management Systems
• Strengthen leadership effectiveness, accountability, decision-making, and organizational alignment
• Support operating model redesign and execution excellence initiatives
• Conduct culture assessments and support programs that enable sustainable behavioral change
• Partner with client teams to design, implement, and sustain practical improvements
• Identify opportunities to reduce operational risk and improve reliability
• Improve asset utilization, maintenance effectiveness, and operational discipline
• Strengthen organizational learning and continuous improvement capabilities
• Improve workforce engagement, coordination, and communication
• Support business transformation, operational excellence, and performance improvement initiatives
• Translate operational findings into practical recommendations and implementation plans

Skills

• Bachelor's degree required
• 5+ years of experience in operational excellence, military operations, manufacturing, industrial operations, engineering, consulting, or a related field
• Experience leading or supporting operational improvement, culture transformation, organizational change, performance improvement, or operational excellence initiatives
• Experience working in a complex, highly regulated, high-risk, or high-consequence operating environment
• Strong analytical, structured problem-solving, and critical-thinking capabilities
• Exceptional written and verbal communication, facilitation, and presentation skills
• Ability to build credibility and work effectively with frontline personnel, operational leaders, and senior executives
• Ability to operate effectively in ambiguous, dynamic, and team-oriented client environments
• Travel requirements vary by project, but candidates must be willing to travel weekly as needed up to 80% (Monday - Thursday)
• Candidates may live anywhere in the contiguous 48 states near a major airport
• MBA, advanced degree, or relevant advanced military training preferred
• Experience in military leadership, nuclear or aviation operations, manufacturing, industrial operations, reliability, maintenance, engineering, or another complex, high-consequence operating environment
• Military leadership experience in technically complex, high-risk, or high-consequence operating environments, including the U.S. Navy Nuclear Program, submarine or surface warfare, naval aviation, Special Operations, Army or Marine Corps combat arms, logistics, engineering, maintenance, or other operational communities
• Manufacturing, refining, petrochemicals, energy, utilities, mining, transportation, or other industrial operations
• Plant management, operations management, maintenance, reliability, production, process engineering, or operational excellence
• Consulting focused on operational transformation, performance improvement, culture change, organizational effectiveness, or execution excellence

Qualifications

Must Haves

• Bachelor's degree required
• 5+ years of experience in operational excellence, military operations, manufacturing, industrial operations, engineering, consulting, or a related field
• Experience leading or supporting operational improvement, culture transformation, organizational change, performance improvement, or operational excellence initiatives
• Experience working in a complex, highly regulated, high-risk, or high-consequence operating environment
• Strong analytical, structured problem-solving, and critical-thinking capabilities
• Exceptional written and verbal communication, facilitation, and presentation skills
• Ability to build credibility and work effectively with frontline personnel, operational leaders, and senior executives
• Ability to operate effectively in ambiguous, dynamic, and team-oriented client environments
• Travel requirements vary by project, but candidates must be willing to travel weekly as needed up to 80% (Monday - Thursday)
• Candidates may live anywhere in the contiguous 48 states near a major airport

Nice to Haves

• MBA, advanced degree, or relevant advanced military training preferred
• Experience in military leadership, nuclear or aviation operations, manufacturing, industrial operations, reliability, maintenance, engineering, or another complex, high-consequence operating environment
• Military leadership experience in technically complex, high-risk, or high-consequence operating environments, including the U.S. Navy Nuclear Program, submarine or surface warfare, naval aviation, Special Operations, Army or Marine Corps combat arms, logistics, engineering, maintenance, or other operational communities
• Manufacturing, refining, petrochemicals, energy, utilities, mining, transportation, or other industrial operations
• Plant management, operations management, maintenance, reliability, production, process engineering, or operational excellence
• Consulting focused on operational transformation, performance improvement, culture change, organizational effectiveness, or execution excellence

Benefits

• Huron’s annual incentive compensation program
• Medical coverage
• Dental coverage
• Vision coverage
• Other wellness programs