Account Manager - Public Sector / East San Diego, California

Summary

ICF is a global advisory and technology services provider seeking an experienced Account Manager to support public sector local government agencies and contractors in Southern California. The role focuses on identifying energy efficiency opportunities, facilitating program participation, managing customer and Trade Ally relationships, supporting equipment upgrades, and achieving energy savings goals.

Responsibilities

• Influence public sector property owners, property managers, customers, and contractors (mechanical, electrical, plumbing, and general) by conducting calls and face-to-face meetings daily to identify energy efficiency opportunities and facilitate participation in energy efficiency programs
• Provide sales, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems
• Responsible for building and maintaining an account base that achieves same year savings and builds following year pipelines
• Contribute to the deployment of program marketing and outreach campaigns
• Help customers, distributors, trade allies, and all stakeholders understand the programs and incentives available as well as the benefits of the energy efficiency measures
• Contribute to the evolution of program strategies and the design of program features and services
• Perform presentations and orientations to prospective property owners, property managers, customers, and contractors at industry conferences and association events
• Meet individual goals assigned to you and contribute to team goals. Team goals are aligned with customer expectations
• Create and present weekly and monthly summary reports for the program manager, ICF leadership, and/or the client
• Prepare status reports to accurately describe activities in the field and to monitor progress towards program goals on contractor/consultant participation and the completion of eligible projects

Skills

• Bachelor's Degree with 2+ years of experience in sales, engineering, and/or energy efficiency or a high school diploma and 6+ years of related work experience with equipment or technology sales, engineering, and/or energy efficiency programs
• Must have valid driver's license
• Experience in Energy Efficiency or Sustainability Consulting
• Experience with client management in the public sector
• Knowledge of common electric and gas equipment used in the multifamily sector including domestic hot water systems, HVAC systems, interior/exterior lighting, pool pumps, etc
• Familiarity with CRM systems such as Salesforce
• Ability to guide and influence customers to opt for cost-effective energy efficiency solutions
• Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector
• Excellent interpersonal skills with strong outreach and communications abilities
• Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent
• Well-developed phone presence and high comfort level in initiating conversations
• Excellent written communications skills
• Self-motivated with the ability to work independently
• Strong organizational skills

Qualifications

Must Haves

• Bachelor's Degree with 2+ years of experience in sales, engineering, and/or energy efficiency or a high school diploma and 6+ years of related work experience with equipment or technology sales, engineering, and/or energy efficiency programs
• Must have valid driver's license

Nice to Haves

• Experience in Energy Efficiency or Sustainability Consulting
• Experience with client management in the public sector
• Knowledge of common electric and gas equipment used in the multifamily sector including domestic hot water systems, HVAC systems, interior/exterior lighting, pool pumps, etc
• Familiarity with CRM systems such as Salesforce
• Ability to guide and influence customers to opt for cost-effective energy efficiency solutions
• Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector
• Excellent interpersonal skills with strong outreach and communications abilities
• Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent
• Well-developed phone presence and high comfort level in initiating conversations
• Excellent written communications skills
• Self-motivated with the ability to work independently
• Strong organizational skills

Benefits

• Flexible workplace arrangements
• Work-life balance
• Donation matching
• Volunteer opportunities
• Tuition reimbursement
• Access to professional development resources
• 401k matching
• Employee Stock Purchase Plan