Business Analyst II

Summary

The role is with a confidential health insurance company seeking a Business Analyst II. The position provides analytical and systems support for healthcare business applications and processes, including requirements definition, process improvement, project documentation, stakeholder coordination, migrations, and testing.

Responsibilities

• Working independently within guidelines, provides analytical support to a specific group of customers on business applications, processes and technology related activities
• Works to identify healthcare business application and process improvement opportunities, submitting recommendations to business partner and IT leadership for consideration
• Acts as a key project/workgroup team member, specifically in value identification and measurement, requirements definition and testing activities
• Provides guidance, assistance, coordination and follow-up on complex problems and ensures resolution
• Develops and distributes communication materials that assist with adoption of application and process enhancements
• Assists customers on their migration to new or revised products, applications and platforms
• Works with delivery/technical leads, application developers, testers and operations to support production applications and customer-specific operations
• Lead healthcare payor JAD sessions using both waterfall & agile methodologies, manage requirements and be able to communicate clearly/effectively (5 years)
• Perform high-level systems analysis work based on a defined set of requirements (5 years)
• Analyze and document information and data required to achieve business goals (5 years)
• Create project documentation as necessary to achieve project goals, including:
• Business requirements
• Risks and issues, alternative resolutions and mitigation strategies
• Change management documents
• Business readiness plans
• Communication plans
• Policy and procedure documentation
• Conduct formal and informal meetings with appropriate subject matter experts in both large group and one-on-one sessions
• Research, analyze and translate complex systems/processes in-order to write system/business process
• Coordinate migration procedures to achieve future states
• Conduct business and system analysis to understand, define and document customer business requirements and future state
• Conduct business and system analysis to understand and accurately document current state business processes
• Document meeting notes including specific action items
• Document decision framework, including description of decisions that need to be made, identify key stakeholders, describe decision alternatives (including pros and cons), document discussions
• Act as an intermediary between business units, technology teams and support teams
• Work closely with subject matter experts and business partners
• Document functionality and changes that may affect stakeholders
• Define the scope of activities required to address issues, including requirements definition, process review, impact assessment and operational streamlining where appropriate
• Work closely with and support assigned IT delivery/technical leads to meet the goals of the project
• Understand technical designs as well as specifications
• Document opportunities to improve business processes
• Support SIT and UAT

Skills

• Previous healthcare payor experience as a business analyst
• Bachelor's degree in related field preferred

Qualifications

Must Haves

• Previous healthcare payor experience as a business analyst

Nice to Haves

• Bachelor's degree in related field preferred

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities
• Remote work