Business Analyst II

Summary

Kentro is hiring a Business Analyst II to support the Federal Aviation Administration's Accelerated Transformation of Legacy Applications and Systems program. The role focuses on eliciting and analyzing requirements, supporting portfolio modernization and optimization, developing functional specifications and analytical products, and producing governance, metrics, dashboards, and executive decision-support materials.

Responsibilities

• Support FAA portfolio rationalization efforts, including discovery, inventory, categorization, and analysis of applications, systems, services, and supporting technologies
• Conduct requirements elicitation sessions with stakeholders and system owners using structured elicitation techniques; document business, mission, operational, technical, security, and compliance requirements, including source, ownership, assumptions, and unresolved gaps
• Analyze business processes and identify opportunities to improve efficiency, automation, standardization, and service delivery
• Develop functional specifications, user stories, acceptance criteria, and process models that translate stakeholder needs into actionable development and modernization inputs
• Maintain traceable portfolio inventories, capability maps, application profiles, and dependency maps, ensuring source provenance and linkage to decisions
• Analyze relationships and dependencies between business capabilities, applications, infrastructure, data, and enterprise services
• Assist in identifying and validating opportunities for consolidation, integration, modernization, migration, replacement, or retirement
• Contribute analysis and supporting data to business cases and decision-support materials addressing mission impact, cost, risk, dependencies, and expected modernization outcomes
• Support development of current-state and future-state architecture artifacts in collaboration with enterprise and solution architects
• Support the production of portfolio metrics and dashboards tracking portfolio health, rationalization progress, and modernization outcomes, applying documented definitions and repeatable calculation logic
• Prepare briefings, presentations, reports, and supporting materials for FAA and program leadership
• Support ongoing governance processes and help maintain requirements traceability from business and mission objectives through capabilities, system disposition decisions, and acceptance criteria

Skills

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related discipline
• 2-4 years of experience in business analysis, requirements management, process improvement, IT portfolio management, or technology modernization
• Proficiency in requirements elicitation, requirements management, stakeholder analysis, and process modeling
• Experience developing functional specifications, user stories, and acceptance criteria
• Working knowledge of data analysis techniques, including the ability to query and reconcile structured datasets using SQL or equivalent tools
• Experience working across business and technical organizations
• Ability to translate technical information into clear, business-oriented documentation and recommendations
• Strong written, verbal, presentation, facilitation, and analytical skills
• Ability to work under general direction while coordinating with multiple stakeholder groups
• Demonstrated proficiency using AI tools to support analysis, documentation, and requirements development, in accordance with approved agency tools and policies
• Experience with FAA, federal IT, or other federal governance processes is highly desirable
• Experience as a Business Analyst supporting government, aviation, transportation, or enterprise IT environments
• Familiarity with enterprise architecture frameworks and tools
• Familiarity with agile delivery practices and backlog management tools
• Existing FAA suitability determination or transferable federal background investigation strongly preferred

Qualifications

Must Haves

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related discipline
• 2-4 years of experience in business analysis, requirements management, process improvement, IT portfolio management, or technology modernization
• Proficiency in requirements elicitation, requirements management, stakeholder analysis, and process modeling
• Experience developing functional specifications, user stories, and acceptance criteria
• Working knowledge of data analysis techniques, including the ability to query and reconcile structured datasets using SQL or equivalent tools
• Experience working across business and technical organizations
• Ability to translate technical information into clear, business-oriented documentation and recommendations
• Strong written, verbal, presentation, facilitation, and analytical skills
• Ability to work under general direction while coordinating with multiple stakeholder groups
• Demonstrated proficiency using AI tools to support analysis, documentation, and requirements development, in accordance with approved agency tools and policies

Nice to Haves

• Experience with FAA, federal IT, or other federal governance processes is highly desirable
• Experience as a Business Analyst supporting government, aviation, transportation, or enterprise IT environments
• Familiarity with enterprise architecture frameworks and tools
• Familiarity with agile delivery practices and backlog management tools
• Existing FAA suitability determination or transferable federal background investigation strongly preferred

Benefits

• Paid time off
• Healthcare benefits
• Supplemental benefits
• 401k including an employer match
• Discount perks
• Rewards
• Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations.
• Flexibility to take a course, complete a certification, or pursue other professional growth and networking
• Funds for activities, including virtual and in-person happy hours, holiday events, fitness and wellness events, and annual celebrations
• Charity galas and events