Project Manager

Summary

The Institute for Healthcare Improvement (IHI) is a globally recognized not-for-profit health care improvement organization focused on making care better, safer, and more equitable. The Project Manager leads individual projects by managing plans, budgets, timelines, deliverables, stakeholder communication, risks, resources, and cross-functional coordination to support successful delivery.

Responsibilities

• Manage project plans, timelines, and deliverables to ensure on-time, on-budget execution
• Complete administrative tasks that allow the project to move forward, as needed
• Facilitate reviews to monitor scope, schedule, and quality; ensure alignment across contributors
• Communicate status, risks, and decisions; escalate as appropriate
• Manage project budgets, monitor expenditures, and produce accurate forecasts
• Identify financial risks or variances and coordinate resolution with leadership
• Oversee procurement and vendor management, including purchase orders, sub-awards, and vendor performance in support of project goals
• Identify, log, and monitor risks and issues
• Lead mitigation activities using PMO processes
• Implement change control processes; assess impacts and obtain required approvals
• Maintain updated project plans and budgets after changes are implemented and communicate changes to stakeholders
• Assess resourcing needs and coordinate assignments with functional leads
• Monitor workload balance and flag gaps or constraints
• Foster accountability and collaborative problem-solving

Skills

• Bachelor's degree in related field or equivalent work experience
• 3-5 years of experience in a project management role
• CAPM or similar project management certification or actively working towards
• Experience utilizing standard project management tools, templates and technology
• Experience using NetSuite for project management and/or business operation
• This is a remote position that may require some domestic and international travel
• Ability to Sit for Extended Periods: Capability to work at a desk for long durations
• Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment
• Visual Acuity: Ability to read and view a computer screen for extended periods
• Hearing and Speaking: Clear communication over phone and video calls
• Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings
• Lifting: Occasionally requires lifting up to 25 lbs as needed
• Professional services environment
• Working remotely within a global organization
• Familiarity with Quality Improvement principles, methodologies, and best practices (e.g., Lean, Six Sigma, IHI-specific, etc.)

Qualifications

Must Haves

• Bachelor's degree in related field or equivalent work experience
• 3-5 years of experience in a project management role
• CAPM or similar project management certification or actively working towards
• Experience utilizing standard project management tools, templates and technology
• Experience using NetSuite for project management and/or business operation
• This is a remote position that may require some domestic and international travel
• Ability to Sit for Extended Periods: Capability to work at a desk for long durations
• Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment
• Visual Acuity: Ability to read and view a computer screen for extended periods
• Hearing and Speaking: Clear communication over phone and video calls
• Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings
• Lifting: Occasionally requires lifting up to 25 lbs as needed

Nice to Haves

• Professional services environment
• Working remotely within a global organization
• Familiarity with Quality Improvement principles, methodologies, and best practices (e.g., Lean, Six Sigma, IHI-specific, etc.)

Benefits

• Remote position
• Medical, dental and vision coverage
• Life and disability plans
• FSA plans
• Generous time off including vacation time
• Wellness and wellbeing time
• Other special programs to support employee wellbeing