Insurance Product Analyst

Summary

Independence Pet Holdings manages a portfolio of pet health brands and services, including insurance, pet education, and lost recovery services across North America. The Product Analyst will analyze pet insurance portfolio performance, pricing, underwriting, and regulatory data to identify opportunities for profitable growth. The role partners with Product Management, Actuarial, and Underwriting to support product strategy, compliance, reporting, and pricing decisions.

Responsibilities

• Portfolio Performance Analysis — Analyze product and portfolio P&L, including earned premium, loss ratios, frequency/severity trends, rate adequacy, and underwriting performance to identify profit and growth opportunities
• Insurance KPI Reporting — Develop and enhance reporting tools that support carrier and MGA decision‑making, including dashboards for rate actions, retention, claims trends, and regulatory performance
• Product & Rating Expertise — Serve as a subject matter expert on pet insurance contracts, rating structures, underwriting guidelines, and state‑specific product variations
• Data Integrity & Analysis — Work with structured data from multiple systems (policy admin, claims, rating engines, distribution partners) to generate accurate, actionable insights
• Ad Hoc Insurance Analysis — Conduct deep‑dive analyses on emerging issues such as loss spikes, rate need, regulatory changes, or underwriting leakage
• Underwriting & Actuarial Collaboration — Partner with Actuarial and Underwriting to evaluate rate indications, monitor product performance, and support filings, forms updates, and pricing changes
• Product Monitoring & Compliance Support — Support ongoing product maintenance, including monitoring regulatory requirements, state variations, and DOI‑related impacts on product strategy
• Strategic Portfolio Consultation — Provide recommendations on product strategy, pricing actions, underwriting adjustments, and market opportunities based on analytical trends

Skills

• Bachelor's degree in a relevant field or equivalent work experience
• 2+ years of experience in P&C or pet insurance analytics, pricing, product management, or underwriting
• Strong understanding of insurance KPIs (loss ratio, combined ratio, rate adequacy, retention, frequency/severity)
• Proficiency with analytical tools such as SQL, SAS, R, Python, and visualization platforms like Power BI or Tableau
• Experience working with insurance data sources (policy admin systems, claims data, rating engines, underwriting rules)
• Ability to communicate complex insurance concepts to both technical and non-technical audiences
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Qualifications

Must Haves

• Bachelor's degree in a relevant field or equivalent work experience
• 2+ years of experience in P&C or pet insurance analytics, pricing, product management, or underwriting
• Strong understanding of insurance KPIs (loss ratio, combined ratio, rate adequacy, retention, frequency/severity)
• Proficiency with analytical tools such as SQL, SAS, R, Python, and visualization platforms like Power BI or Tableau
• Experience working with insurance data sources (policy admin systems, claims data, rating engines, underwriting rules)
• Ability to communicate complex insurance concepts to both technical and non-technical audiences
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Benefits

• Remote work arrangement
• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)