SMB & Mid-Market Account Manager

Summary

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. The SMB & Mid-Market Account Manager will be responsible for maintaining and growing existing client relationships, identifying expansion opportunities, and developing sales strategies to meet revenue goals.

Responsibilities

• Create strategic, long-term relationships with customers in your territory
• Nurture and expand the company's relationship with customer accounts in your defined territory
• Develop and execute sales plans and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to consistently meet or exceed monthly, quarterly, and annual revenue quotas
• Conduct heavy prospecting of customers (phone, email, marketing campaigns, referrals, etc.) and coordinate with marketing and account development representatives to qualify and identify leads
• Coordinate initial product discoveries and demonstrations via Microsoft Teams
• Coordinate resources throughout the sales cycle including product support, professional services, and solution engineering
• Consult with and present value propositions to key clients and senior-level executives to negotiate and close deals
• Manage and track customer information and provide regular reporting of pipeline and forecasts in Salesforce.com and Gong
• Remain highly knowledgeable of company products and target industries to facilitate sales efforts
• Practice effective, excellent written and oral communication with management, customers, and support staff
• Participate in team building and company-growth activities including strategy development, product training, marketing efforts, sales enablement, and customer care

Skills

• 2+ years of experience in selling B2B software solutions
• Previous account management experience
• Ability to thrive in a fast-paced, constantly changing environment
• Disciplined approach to daily activity planning, goal setting, and quota attainment
• Excellent written and verbal communication skills, including cold calls, proposal preparation, presentations, and negotiation
• Must have energy, drive, commitment, and passion

Qualifications

Must Haves

• 2+ years of experience in selling B2B software solutions
• Previous account management experience
• Ability to thrive in a fast-paced, constantly changing environment
• Disciplined approach to daily activity planning, goal setting, and quota attainment
• Excellent written and verbal communication skills, including cold calls, proposal preparation, presentations, and negotiation
• Must have energy, drive, commitment, and passion