Program Manager

Summary

INSPYR Solutions is a technology and talent solutions company. The Program Manager will manage online creator community channels, develop and publish communications, coordinate recurring program activities, track deliverables, and support community events and operational workflows.

Responsibilities

• Manage and monitor online community channels, including platforms such as Discord, GitHub, and other community forums
• Engage with community members by responding to questions, sharing updates, and helping maintain a positive and productive community experience
• Write, edit, and publish clear, concise content for community communications, product updates, announcements, and other recurring messaging
• Coordinate recurring program activities, including maintaining trackers, managing calendars, monitoring deliverables, and following up with internal stakeholders
• Identify community-reported bugs, questions, or issues and route them to the appropriate internal teams for resolution
• Maintain organized documentation and track the status of community requests, escalations, and ongoing initiatives
• Support community events, virtual workshops, hackathons, and other engagement activities
• Assist with recurring content and operational tasks that support the day-to-day management of the Creator community
• Partner with internal teams to ensure community communications are accurate, timely, and consistent

Skills

• US Citizen, GC Holders or Authorized to Work in the U.S
• **Writing/Editorial Experience:** Strong writing and editing skills with experience creating clear, polished content
• Backgrounds in editorial, communications, content, publishing, social media, or similar fields are relevant
• **Program Management/Coordination:** Experience managing projects or recurring workflows, including tracking tasks, coordinating stakeholders, maintaining documentation, and ensuring deadlines are met
• **Community Management:** Experience supporting, moderating, or engaging with an online community, creator community, customer community, or similar audience
• Strong organizational skills and comfort managing repetitive, detail-oriented tasks with consistency and accuracy
• Strong written and verbal communication skills with the ability to represent a brand or organization professionally
• Comfortable learning and working within community platforms such as Discord, GitHub, Slack, forums, or similar tools
• Ability to identify issues, determine the appropriate escalation path, and follow through until they are addressed
• Comfortable working in a more execution-focused, junior-level role where a significant portion of the work involves recurring processes and operational tasks

Qualifications

Must Haves

• US Citizen, GC Holders or Authorized to Work in the U.S
• **Writing/Editorial Experience:** Strong writing and editing skills with experience creating clear, polished content
• Backgrounds in editorial, communications, content, publishing, social media, or similar fields are relevant
• **Program Management/Coordination:** Experience managing projects or recurring workflows, including tracking tasks, coordinating stakeholders, maintaining documentation, and ensuring deadlines are met
• **Community Management:** Experience supporting, moderating, or engaging with an online community, creator community, customer community, or similar audience
• Strong organizational skills and comfort managing repetitive, detail-oriented tasks with consistency and accuracy
• Strong written and verbal communication skills with the ability to represent a brand or organization professionally
• Comfortable learning and working within community platforms such as Discord, GitHub, Slack, forums, or similar tools
• Ability to identify issues, determine the appropriate escalation path, and follow through until they are addressed
• Comfortable working in a more execution-focused, junior-level role where a significant portion of the work involves recurring processes and operational tasks

Benefits

• Remote work