Learning Consultant

Summary

Instructure creates products that support learning, personal development, meaningful relationships, and educational and career growth. The Strategic Learning Consultant works with business customers to manage change, increase adoption of Instructure products, and support organizational instructional goals through strategic planning, consultation, training, project management, and coaching. The role also develops customized resources, builds customer capacity, and maintains strong relationships through exceptional service.

Responsibilities

• Collaborate with key stakeholders to create and execute effective and detailed communication, training, and engagement plans
• Act as an agent of change within the organization to support the implementation of the organization's vision and goals for Instructure products
• Use data effectively and follow an inquiry process to share your analysis of challenges, apply targeted strategies, and elevate the teaching and learning within Instructure products
• Mentor and motivate organization leaders, faculty, designers, and staff on all things Instructure, specifically Canvas, Canvas Career, & Impact, and inspire educators to achieve unparalleled awesomeness with these products
• Listen to the needs of the organization and help to meet those needs with Instructure products, including building adoption resources, model courses, and other key deliverables
• Plan, schedule, and conduct product training and consulting sessions using appropriate tools and organizational skills
• Help leaders make connections between product usage and instructional best practices for learners
• Follow-up after consulting sessions to monitor progress and promote success
• Collaborate with team members, Instructure employees, and customers to enhance our product(s) use across the organization
• Prepare, curate, and deliver amazing help documents, incredible course materials, and superstar presentations specific to the organization
• Demonstrate a willingness to tackle any task that supports the customer’s rollout of the Instructure Learning Platform while also following internal procedures, Instructure security and privacy protocols, and institution policies
• Travel to support the rollout of Instructure products as needed and appropriate
• Identify areas where additional support, training, or consulting are needed

Skills

• At least three years of teaching, or consulting experience, including experience with a digital learning environment
• At least two years of Canvas experience is required
• Including making awesome and engaging Canvas courses that are responsive to and inclusive of teaching and learning needs in a digital learning environment
• Experience leading change, building strong relationships, effective professional development programs, and rolling out a technology platform to a large organization
• Current knowledge of technology adoption strategies, professional development protocols, and educational technology best practices
• Impeccable executive leadership presence and top-notch verbal and written communication and interpersonal skills
• Creative thinking, strong problem-solving skills, and attention to detail
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to effectively prioritize and execute tasks in a high-pressure environment and be comfortable with ambiguity
• Experience with delivering awe-inspiring presentations in an educational environment and the ability to keep consulting sessions fresh, fun, effective, and relevant
• Ability to react to project adjustments and alterations promptly and efficiently
• Bachelor's Degree in Instructional Technology or equivalent
• Willingness to travel to client sites is required
• More preferred
• At least one year in an educational leadership position overseeing a team that supports the use of a learning and assessment management system for pedagogical purposes
• More preferred
• Master's Degree in Educational Leadership or Instructional Technology a plus

Qualifications

Must Haves

• At least three years of teaching, or consulting experience, including experience with a digital learning environment
• At least two years of Canvas experience is required
• including making awesome and engaging Canvas courses that are responsive to and inclusive of teaching and learning needs in a digital learning environment
• Experience leading change, building strong relationships, effective professional development programs, and rolling out a technology platform to a large organization
• Current knowledge of technology adoption strategies, professional development protocols, and educational technology best practices
• Impeccable executive leadership presence and top-notch verbal and written communication and interpersonal skills
• Creative thinking, strong problem-solving skills, and attention to detail
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to effectively prioritize and execute tasks in a high-pressure environment and be comfortable with ambiguity
• Experience with delivering awe-inspiring presentations in an educational environment and the ability to keep consulting sessions fresh, fun, effective, and relevant
• Ability to react to project adjustments and alterations promptly and efficiently
• Bachelor's Degree in Instructional Technology or equivalent
• Willingness to travel to client sites is required

Nice to Haves

• more preferred
• At least one year in an educational leadership position overseeing a team that supports the use of a learning and assessment management system for pedagogical purposes
• more preferred
• Master's Degree in Educational Leadership or Instructional Technology a plus

Benefits

• All full-time employees participate in our ownership program
• Flexible work culture, with remote, hybrid and in-office collaboration spaces varying by role, team and location
• Generous time off, including local holidays and the annual “Dim the Lights” period in late December, based on departmental needs
• Comprehensive wellness programs and mental health support
• Learning and development resources, including professional development tools and tuition reimbursement
• The technology and tools you need to do your best work
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection